“For property management avoid FJLord completely. I had the unfortunate ......”
1 Star Review
Jul 07,2014
By:
'Landlord111'
Jul 07,2014
Services: Lettings (as a Landlord)
Rent PCM: £1450
Would you recommend?: No
Postcode: SE13
Lettings (as a Landlord)
Rent PCM: £1450
Postcode: SE13
1
people found
this helpful
For property management avoid FJLord completely. I had the unfortunate experience of paying 13% for my flat to be managed and it resulted in me having to manage the property managers whilst making expensive international phone calls to get the simplest tasks completed because they can't ...
read full review
What agent could do to change your mind?
- Delivered on the agreed services
- Improve communication within the company, between branch, management and billing
- Train staff on escelation process, to be competent to deal with and reply to customer requests
Attached Filesnbsp;
Comment on agent fees
The fees were in line with other agents in the area, however the service was so disappointing and of low quality that probably any agent would have been better.
1
people found
this helpful
Was this helpful?
Yes
We are really sorry to read this. Would you mind emailing the details to [email protected] so we can investigate the problems you faced further? Thank you.
Melanie Smith, Customer Relations Manager