Excellent local and property knowledge. House sold before appearing on the internet as agent contacted all potentila buyers. Followed up every call and enquiry. Opening hours to suit customers especially at weekends. This was in marked contract to the area that we were looking to buy where all the agents worked half day Saturday. Romans used regular staff at weekends for viewings again unlike other areas who used casual or part time staff to show customers houses. This doe not make the customer feel that the agent is working for them. In the end we bought a property through an independent agent. Despite being part of a chain the staff at Romans knew their customers and worked hard for them. It is not surprising that most of the sold signs in the area belong to them. I wasnt expecting to be impressed but they exceeded my expectations in every way.