“Jackson Rose are totally awful and unprofessional, they never reply ......”
1 Star Review
Oct 26,2015
By:
'Kersten'
Oct 26,2015
Branch: Coventry, 26-28 New Union Street,
Services: Lettings (as a Landlord)
Rent PCM: £1250
Would you recommend?: No
Postcode: CV1
Branch: Coventry, 26-28 New Union Street,
Lettings (as a Landlord)
Rent PCM: £1250
Postcode: CV1
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Jackson Rose are totally awful and unprofessional, they never reply to any emails, pick up the telephone or bother to get back to you when you ask them for their official internal complaints procedure.
They even have the gall to ignore official communications from the Property Ombudsman, who has taken up my cause. I am totally disgusted with the way I have been treated and would never ever use them again in any capacity, nor would I ever recommend anyone else to use them, they are totally useless.
What agent could do to change your mind?
The agents, or the director, Ms Jackson, need to at least bother to reply to a client's emails or pick up the telephone, and to ignore the Ombudsman is simply not acceptable at all, nor to treat anyone with such a cavalier attitude as Jackson Rose have chosen to do. What a total shambles indeed.
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Comment on agent fees
I really do not care any longer. I guess they are similar to other agents.
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