“Shockingly bad letting agents. We reported a damp problem several ......”
1 Star Review
Oct 25,2015
By:
'Amy'
Oct 25,2015
Branch: Aberdeen, Rosemount House, 138-140 Rosemount Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: AB32
Branch: Aberdeen, Rosemount House, 138-140 Rosemount Place
Lettings (as a Tenant)
Postcode: AB32
3
people found
this helpful
Shockingly bad letting agents. We reported a damp problem several times only to be told it was condensation and we weren't preventing it. There was thick mould growing under my 2 year old sons bed!! Finally they actually contacted the landlord (who had no idea how bad it was) who sent someone round and after months of dehumidifiers and fans they discovered a hole in the roof leaking water between the walls. It could have been fixed 18 months prior and the damage nowhere near as bad had they not been so incompetent.
When we moved out they tried to charge us for the missing carpet and skirting board even though they knew it was from the damp. They didn't come clean when we went into dispute, instead leaving it to go on as long as possible, it's been almost 3 months since we moved and we've finally got confirmation that we will get the rest of our deposit. They knew it would but the greedy parasites would rather watch us stress than say at the start it was not a tenant issue.
Landlord himself and his poor mother had a terrible time with them too and no longer want to work with them. It shouldn't have got as bad as it did and my children shouldn't have had to live in a mouldy bedroom.
And the three monthly inspections are a joke. Talk about a way to constantly remind the tenant they are mearly renting and a mealticket, that it's not your home.
Avoid! Avoid! Avoid!
Just glad we managed to get a housing association home after they made us homeless, they day before our wedding.
3
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