Key Letts
High Wycombe, HP13
2.7/5, 3 reviews
33% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features


“Viewed a property being let by this firm. Was told ......”

Share on :
Dec 16,2011
Minithumbdown
By: 'Michael'
Dec 16,2011
0 people found
this helpful
Viewed a property being let by this firm. Was told there was another prospective tenant but was not told any offer had been made so offered 97.5% of the asking rent. Was told they would get back to me the next day as they had 4 people to contact which was fine by me. They did not contact me the next day or indeed the day after (until I contacted them) to find out what was going on.

They never told me there was already an offer of the asking rent when I looked at the property (they say they did). Had I known that I would not have offered a slightly lower amount as it would have been pointless and I may well have offered a higher amount. I was not treated fairly in my view and the landlord may well have got a higher rent if they had let me know of the first offer when I went to view. Time for regulation of letting agents in my view.
Was this helpful? Yes
By: Denis Miguel
Dec 19, 2011
Dear Mr F. We appreciate your frustration as when you are looking at rental property you have to act swiftly to secure a property, we understand you had already missed out on a previous property with another agent perhaps leading to your frustration with us. Your offer was below the asking price and for only 6 months which unfortunately did not match the full asking price offer for 12 months we received (which you were warned about on the viewing). We could only update you once the landlords had confirmed what they wished to do. We totally agree that the letting industry should be regulated, we are and we pride ourselves on our high level of service to both tenants and landlords. We do hope you find a suitable property soon.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Key Letts
20 Amersham Hill
High Wycombe
Buckinghamshire
HP13 6NZ
01494 842100

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £2,000 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 1 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Terrible. So many problems. Where to start. O......”

Share on :
Sep 14,2021
Minithumbdown
Denis
By: 'Paul'
Sep 14,2021
0 people found
this helpful
Terrible. So many problems. Where to start. On a very basic level they don't reply to emails, payments are sporadic and late. There is a lack of organization. Things are not followed up. On a more serious note, they lied about tenants and leases. I ...
read full review
Was this helpful? Yes
By: Vicky
Feb 13, 2022
View all comments (1)
Paul - I am having problems too. Did you manage to get a resolution? ...

“I was surprised to read the review from Mr F ......”

Share on :
Jan 21,2012
Minithumbup
By: 'Sarah'
Jan 21,2012
1 people found
this helpful
I was surprised to read the review from Mr F as I can say this has been far from the experience that we have had with Key Letts. When we viewed the property that we currently rent it was made clear to us how much ...
read full review
Was this helpful? Yes

“Viewed a property being let by this firm. Was told ......”

Share on :
Dec 16,2011
Minithumbdown
By: 'Michael'
Dec 16,2011
0 people found
this helpful
Viewed a property being let by this firm. Was told there was another prospective tenant but was not told any offer had been made so offered 97.5% of the asking rent. Was told they would get back to me the next day as they had 4 people ...
read full review
Was this helpful? Yes
By: Denis Miguel
Dec 19, 2011
View all comments (1)
Dear Mr F. We appreciate your frustration as when you are looking at rental property you have to act swiftly to secure a property, we understand you had already missed out on a previous property with another agent perhaps leading to your frustration with us. Your offer was below the asking price and for only 6 months which unfortunately did not match the full asking price offer for 12 months we received (which you were warned about on the viewing). We could only update you once the landlord ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Key Letts, High Wycombe HP13 6NZ



Find the Best Agent to
Sell or Rent Your Home