“This agency is absolutely terrible! We've been trying to contact ......”
1 Star Review
Oct 23,2015
By:
'Tenant'
Oct 23,2015
Branch: Liverpool, 9 Queen Avenue
Dale Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: L17
Branch: Liverpool, 9 Queen Avenue
Dale Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: L17
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people found
this helpful
This agency is absolutely terrible! We've been trying to contact them for 7 months now!!!! to get our water and gas readings, we would do it ourselves but we have no clue where it is and apparently neither do they so now we are paying roughly £20 more than we should. The shower head holder was broken when we got the place and we can't fix it outself since the pipe is all rusted and we can't take it off and now the shower head is just hanging around, they said it would get fixed when we signed the contract and again that was 7 months ago and never got done!!! we have to pay £60 renewal fee and £400 checkout fee if we leave earlier than 6 months! they are money monsters and you can't even get your money's wofth... we are out of here as soon as we can and we will NEVER rent with them again!
What agent could do to change your mind?
Could have been more customer friendly and actually do what you promised!
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