75% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
25% lettings fee satisfaction
Oct 23,2015
Oct 23,2015
0
people found
this helpful
this helpful
We recently sold our property through Thornley Groves (Hale) and our main Sales Agent was Stacey Hickson. Her professionalism, commitment and dedication to selling our property was outstanding and she arranged and attended most of our viewings and ensured we received feedback on a regular basis. Stacey was both friendly and approachable at all times and always on hand. She not only assisted in selling our property but gave us lots of help and advice on buying our new home. Stuart Howe, the Branch Manager should also be mentioned as he was extremely helpful, supportive and would offer advice whenever needed. We would thoroughly recommend the excellent service delivered by Thornley Groves (Hale)
Comment on agent fees
Hugely satisfactory, excellent service delivered.
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Latest Reviews
22nd Jul 2018
reviewed by 'Peter'
14th Nov 2017
reviewed by 'Juber'
19th May 2017
reviewed by 'Aj'
23rd Oct 2015
reviewed by 'Carol'
22nd Oct 2015
reviewed by 'Caroline'
Opening Hours
Address
Thornley Groves
213 Ashley Road
Hale
Cheshire
WA15 9TB
01619414111
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 100% | £235,000 | £390,000 |
| Lettings | 0% | 25% | £700 | £725 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 2 | 3 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 22,2018
Jul 22,2018
0
people found
this helpful
this helpful
After more than twelve weeks with only a handful of viewings but no success, I decided to have a look at the advert for my flat on Rightmove, only to find it wasn't there. This explains the long period without viewings (at least five weeks). ...
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Comment on agent fees
They are good.
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Nov 14,2017
Nov 14,2017
0
people found
this helpful
this helpful
Worst estate agent, they will take a big chunk out of your deposit at the end of your contract. AVOID!...
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Comment on agent fees
Bad
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May 19,2017
May 19,2017
1
people found
this helpful
this helpful
The worst ever, wrote the contract wrong an tricked us into a longer contract after saying she will change it. Very rude an never replies back or answers calls for days once she got you to sign everything...
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Comment on agent fees
Bad
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Oct 23,2015
Oct 23,2015
0
people found
this helpful
this helpful
We recently sold our property through Thornley Groves (Hale) and our main Sales Agent was Stacey Hickson. Her professionalism, commitment and dedication to selling our property was outstanding and she arranged and attended most of our viewings and ensured we received feedback on a regular ...
read full review
read full review
Comment on agent fees
Hugely satisfactory, excellent service delivered.
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Yes
Oct 23,2015
Oct 23,2015
0
people found
this helpful
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It's an unfortunate fact that estate agents are often regarded as horrid. But this lot were rather nice. Despite being scarily dynamic and smart, they were humorous, compassionate and patient. Nothing was a problem, no question too silly. They kept me informed, achieved my price ...
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Oct 22,2015
Oct 22,2015
0
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Thornley Groves handled the sale of a large ground floor apartment on behalf of our elderly parents. At all times the staff we dealt with were courteous and helpful. Stacey Hickson was particularly approachable, always responded quickly to enquiries and was at all times mindful ...
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Comment on agent fees
Very good value for money and nothing unexpected added on. 1% +VAT
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Oct 05,2015
Oct 05,2015
0
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I am extremely satisfied with the service offered to me. Agents were very quick in responding to my queries, they have been really supportive and punctual in the commitments. I am highly impressed and I am going to recommend the services of Thornley Groves to ...
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Jul 25,2014
Jul 25,2014
0
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Booked a viewing and the agent was more than 30 minutes late. This was how they behaved even BEFORE I handed over admin fee and deposit. Just imagine how they would treat you afterwards. I didn't even bother to see the flat after standing outside it ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 10:19 AM 25/01/2016 by Stuart Howe
