“This is the worst estate agents ever!!! This firm was ......”
1 Star Review
Oct 21,2015
By:
'Nick'
Oct 21,2015
Branch: New Milton, Queensway House, 11 Queensway
Services: Lettings (as a Tenant)
Rent PCM: £1800
Would you recommend?: No
Postcode: SE1
Branch: New Milton, Queensway House, 11 Queensway
Lettings (as a Tenant)
Rent PCM: £1800
Postcode: SE1
13
people found
this helpful
This is the worst estate agents ever!!! This firm was formally called OM Property Management, do your research! We gave them £2500 deposit for our flat in London and their dirty scum bag hands tried to take £1500 of it! We left the flat absolutely immaculate and they fabricated damages to try and take money of our deposit. We took them through the governments TDS scheme and managed to get back £900. Do your research and go elsewhere. Their previous company names all have bad reviews!
What agent could do to change your mind?
Denise is the most crude and arrogant individual i have done business with. Poor estate agent etiquette and she has no understanding of her clients at all. I would highly recommend staying away from this company as a whole.
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Comment on agent fees
They actually tried to scam us out of our deposit for things that did not exist. Please do your research, and be sure to take lots of photos before hand.
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unfortunately where we had to contract work to repaint whole walls because of damaged caused by nails being banged into them TDS decided that the tenants were only responsible for the areas affected . Therefore the amount claimed on behalf of the landlord (not for ourselves) was reduced.
The property was left with condoms ,used tampons and empty laughing gas capsules, amongst other things, strewn around the property.
As responsible ARLA agents we work to defend the landlords interests while providing a safe environment for our tenants. The lead tenant for this case was reported to the police for abusive and threatening phone calls to my staff.
It should be noted that any other complaints relating to this page of the website do not relate to FirstPort Lettings.