Dawsons Estate Agents
Mumbles, Swansea, SA3
1/5, 6 reviews
0% recommended
0% lettings valuation accuracy
40% lettings fee satisfaction

“I would not recommend this agency at all - I ......”

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Oct 21,2015
Minithumbdown
By: 'JB'
Oct 21,2015
14 people found
this helpful
I would not recommend this agency at all - I only wish I had read the reviews on this site, I completely agree with them all. From the time I signed the agreement I just felt there was no respect shown to me whatsoever, as a tenant and CUSTOMER. The fact that money had changed hands and I was actually a customer seemed to completely pass them by. In my opinion you get better customer service if you are buying a £2 burger in a fast food outlet ! One particular agent in the office might just as well pick up the phone with 'What do you want ?' because that is what her tone always implied. I must also warn any prospective tenant to THOROUGHLY CHECK YOUR INVENTORY when you move in because I was blamed for things when I moved out that I hadn't been responsible for, but I couldn't prove it as I hadn't taken photos nor checked the inventory with a fine toothcomb when I moved in. I learnt a lesson - to the tune of a £300 deposit deduction ! This included a £60 'cleaning' charge even though the house had been cleaned thoroughly when I left. I will never use this agency again and as I am also a landlord I could have passed them on new business and referrals, but there is no chance I will do this now. I am so relieved to have finished my dealings with them.
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Opening Hours
Address

Dawsons Estate Agents
77 Newton Road
Mumbles,Swansea
West Glamorgan
SA3 4BN
01792 367301

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 40% £795 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 5 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Lettings TPOS
Latest Properties

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“I concur with the other reviews. This letting agency is ......”

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May 05,2017
Minithumbdown
By: 'RealEstateBroker'
May 05,2017
12 people found
this helpful
I concur with the other reviews. This letting agency is an absolute disgrace. Do not believe a word that comes out of their mouths. They consistently lie and take weeks to solve the most basic of problems. I would advise anybody to steer well away ...
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“If I could give Dawsons half a star, I would. ......”

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Oct 30,2016
Minithumbdown
By: 'Burn'
Oct 30,2016
8 people found
this helpful
If I could give Dawsons half a star, I would. This is the worst estate agency I have ever dealt with. They are shamefully slow at dealing with problems, and they never call me back when I have left a message. Of the 3 'after hours' ...
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“I would not recommend this agency at all - I ......”

Share on :
Oct 21,2015
Minithumbdown
By: 'JB'
Oct 21,2015
14 people found
this helpful
I would not recommend this agency at all - I only wish I had read the reviews on this site, I completely agree with them all. From the time I signed the agreement I just felt there was no respect shown to me whatsoever, as ...
read full review
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“Hi allPlease please do not go anywhere near Dawson Letting ......”

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Feb 27,2015
Minithumbdown
By: 'Gemma'
Feb 27,2015
8 people found
this helpful
Hi all Please please do not go anywhere near Dawson Letting they tend to treat there tenants very poorly and respect the landlords more then tenant. Examples I was stopped by a parent at the school which is not far from my home. I was ...
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“A letting agent that takes no responsibility or duty of ......”

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Dec 08,2014
Minithumbdown
By: 'Disgusted Tenant'
Dec 08,2014
5 people found
this helpful
A letting agent that takes no responsibility or duty of care for tenants. As an individual who takes great responsibility in upholding contractual agreements I find it upsetting and a betrayal of trust when a company entrusted to administer a property letting consistently perform their ...
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What agent could do to change your mind?
To give serious consideration to a customer complaint when there is compelling and extensive areas of concern. A compassionate understanding and consolatory manner should be maintained at all times and any customer who has taken the time to raise concerns does not want to be met with denial and unwillingness to believe that there is potential deficits within their business.
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“Couldn't organise a P#¢Æ’£#¢Æ’£#¢Æ’£ up in a Brewery. Cocked up ......”

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Apr 06,2013
Minithumbdown
By: 'Annoyed Landlord'
Apr 06,2013
3 people found
this helpful
Couldn't organise a P#¢Æ’£#¢Æ’£#¢Æ’£ up in a Brewery. Cocked up Water bill so I had to contact SWALEC to restart my own house account that they had cancelled instead of let property. Lost my property keys and swore blind that I had taken them. I ...
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What agent could do to change your mind?
Be more active and interested. Get some competent staff
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Dawsons Estate Agents, Swansea SA3 4BN


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