Coulby Conduct Lettings & Management
Northwich Lettings & Management, Northwich, CW9
1.4/5, 14 reviews
7% recommended
100% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
56% lettings fee satisfaction



Property Features


“I don't know how Coulby get any business at all ......”

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Oct 20,2015
Minithumbdown
Vicky
By: 'Unhappy'
Oct 20,2015
8 people found
this helpful
I don't know how Coulby get any business at all with the attitude of there staff. Vicky Appleton has serious problems with the way she speaks to people and deals with her tenants. She's rude and very passive aggressive. We have had a problem at our property with the heating, as we have small children this needs fixing urgently as winter is fastly approaching 6 weeks later still not sorted.
Two weeks ago I spoke with Vicky on the phone her response was amazing " the heating will be fixed when it's fixed" then Vicky slammed the phone down.
We are a young family with children I've had to pay ‚£375 out of my own pocket to have this fixed. I've given the invoice of monies I've paid to Vicky she told me it's not there problem I should of waited.
Is this what you call customer service shame on you *!!!!!!!!
What agent could do to change your mind?
* could change her attitude that would help
Attached Filesnbsp;
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Opening Hours
Address

Coulby Conduct Lettings & Management
Britannic House, 30 High Street
Northwich
Cheshire
CW9 5BJ
01606 352219

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 0% £292,500 £292,500
Lettings 0% 56% £425 £695
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 1 9 0 1 0 1 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Dreadful!...”

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Apr 21,2021
Minithumbdown
By: 'Roy'
Apr 21,2021
2 people found
this helpful
After some years of satisfactory service, we were really disappointed with the way in which it badly and quickly deteriorated in recent times. Our complaints over 18 months or more were not dealt with and when we finally indicated our wish to change agent, the director ...
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“If I could give 0 stars I would!...”

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Oct 08,2020
Minithumbdown
By: 'Daniella'
Oct 08,2020
0 people found
this helpful
If I could give 0 stars I would! Had problems for the full time we were trying to rent the property and a now continuing to have problems after we are thankfully moved. The agents are never available to answer the phone, I've lost count of ...
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“Horrible...”

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Jul 18,2018
Minithumbdown
By: 'Venha'
Jul 18,2018
6 people found
this helpful
AVOID!!!!!! Been rented with coulby conduct for 2and half years. Not solved a problem if you have, leaved me with not working shower for 3 weeks and broke window for more than a half year and take me a full deposit.... AVOID!!! Staff are very rude!!!!!!!...
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By: Northwich Man
Oct 25, 2019
View all comments (1)
They take all your deposit whatever you do, house was left spotless and cleaned by professionals and they stilled conned us. Never switched over the bills so we were left in debt. Please do not use this estate agency you will regret it ...

“Extremely Helpful!...”

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Jun 22,2018
Minithumbup
By: 'Joe'
Jun 22,2018
2 people found
this helpful
This company has been nothing but helpful during my tenancy. I have had multiple maintenance issues and all members of staff were able to assist me in getting issues sorted. Very happy and will be returning to them again....
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Comment on agent fees
i found the fees were average for this area.
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“Perspective of a Landlord...”

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Mar 22,2018
Minithumbdown
By: 'Alex'
Mar 22,2018
6 people found
this helpful
I used Coulby Conduct as my agents for over 10 years mainly because for most of that time I was out of the country. ALL the tenants I had during this period had a bad experience with them, they all said that they would never deal ...
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Comment on agent fees
They were taking monthly management fees off me for years and providing little or no service in return.
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“I live next door to a property let by Coulby ......”

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Dec 08,2017
Minithumbdown
By: 'Angry'
Dec 08,2017
4 people found
this helpful
I live next door to a property let by Coulby Conduct. I have been complaining for YEARS, not days, weeks or months but YEARS about a badly leaking gutter which leaks like a tap left on full over my wooden gate. The gate was starting ...
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Comment on agent fees
N/A
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“The agent has chosen to deduct a large sum from ......”

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Nov 06,2017
Minithumbdown
Callum
By: 'Neil'
Nov 06,2017
3 people found
this helpful
The agent has chosen to deduct a large sum from the deposit due to requiring to repaint the flat. One of the walls was also painted magenta. This was not done on entry to the property and the entire flat was painted at my cost ...
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Comment on agent fees
Shocking
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“Terrible excuse of a letting agency. Started when non of ......”

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Jul 22,2017
Minithumbdown
By: 'Noni1987'
Jul 22,2017
3 people found
this helpful
Terrible excuse of a letting agency. Started when non of the itinary was correct. House was a mess. Within a week of moving in heavily pregnant we had no heating for a week. The toilet made the whole house vibrate when it flushed- when we ...
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Comment on agent fees
Charge for everything and anything but don't do anything for tenants.
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“Worst move I've ever made renting from Coulby Conduct.They ......”

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Jun 23,2017
Minithumbdown
By: 'Middlewich'
Jun 23,2017
3 people found
this helpful
Worst move I've ever made renting from Coulby Conduct. They look down their noses at tenants. The staff were rude. They hardly turned up for inspections. They took months to repair anything. They charged me £80 for throwing away an old bed (who wants to sleep ...
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Comment on agent fees
Terrible fees. It cost me around £600 in various fees(not including deposits etc), even the company that they use to do a credit check has their fees on the website, CC charge three times that amount.
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“The worst agents we have ever had the misfortune of ......”

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Mar 02,2017
Minithumbdown
By: 'Wrongmove'
Mar 02,2017
7 people found
this helpful
The worst agents we have ever had the misfortune of dealing with. The staff are exceedingly rude with horrendous Customer Service. You only have to read other peoples reviews to understand the level of failings that they provide -AVOID!!!...
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“I don't know how Coulby get any business at all ......”

Share on :
Oct 20,2015
Minithumbdown
Vicky
By: 'Unhappy'
Oct 20,2015
8 people found
this helpful
I don't know how Coulby get any business at all with the attitude of there staff. Vicky Appleton has serious problems with the way she speaks to people and deals with her tenants. She's rude and very passive aggressive. We have had a problem at ...
read full review
What agent could do to change your mind?
* could change her attitude that would help
Attached Filesnbsp;
Was this helpful? Yes

“Coulby conduct are the worst letting agent there is!!!!!! They ......”

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Oct 15,2015
Minithumbdown
By: 'Ellie'
Oct 15,2015
5 people found
this helpful
Coulby conduct are the worst letting agent there is!!!!!! They left us living in a rented property that had damp! With mold all over the walls!!!! And water coming through sky lights in the roof!! Ruining furniture as well!!! I would not recommend anyone to ...
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“Coulby Conduct found a buyer within a few days (albeit ......”

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Jun 09,2015
Minithumbdown
Gerry
By: 'pat222x'
Jun 09,2015
3 people found
this helpful
Coulby Conduct found a buyer within a few days (albeit in a area where houses sell very quickly when priced right), However the communication from this point was virtually non-existent. When we did here from them, it was to ask 'us' to contact another agent ...
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What agent could do to change your mind?
Unsatisfactory service for the fee paid.
Attached Filesnbsp;
Comment on agent fees
Unsatisfactory service for the fee paid.
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“Coulby Conduct caused us nothing but hassle the whole time ......”

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Jan 07,2014
Minithumbdown
By: 'BrJane'
Jan 07,2014
11 people found
this helpful
Coulby Conduct caused us nothing but hassle the whole time we were a tenant, lied to us, did not help with our problems, were rude and very frustrating. would not recommend to let through them, our new landlord has just dropped them as a letting ...
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No fees information available
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Awards won by Coulby Conduct Lettings & Management, Northwich CW9 5BJ



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