I've had a lot of dealings with estate agents in Bolton, most of which have been terrible as both a buyer and seller. I treied to sell my house through Cardwell's - what a mistake. Very little communication from them - their only advice in terms of a marketing plan was for me to put my hand in my pocket for more money for a premier listing on Rightmove! 7 months, no viewings..... alright its a stagnant market but come on guys! Your supposed to be sales people! Why not look at what they do in the States, arrange for an open house or something! But no, they don't bother, just sit back and wait for people to contact them. Binned them off, moved on.
What agent could do to change your mind?
Be proactive? To be honest I thought you may have gone out of business!