I have been really disappointed with recent dealings with Clarets as a potential buyer. Initially, we found them really friendly and efficient, if a little pushy sometimes. We wished that the estate agents selling our property were like them! Depite not having sold our place, we had a mortgage agreed in principle and put in a decent offer on a property which was accepted. We did a second viewing, received all the formal paperwork, instructed solicitors, arranged a valuation survey - did everything that was being asked by Clarets. We recently received notification that the vendors are not proceeding with the sale. Called clarets to be told that the vendors received a cash buyer. Clarets made lttle attempt to inform us out of courtesy of the situation - all we got was one missed call. As a vendor, maybe Clarets are the right agents, but as buyers, we have found them disappointing.
What agent could do to change your mind?
Could have made more effort to contact us before proceeding with the sale of a property to another buyer.