Tufnell Park, London, NW5
4.8/5, 317 reviews
97% recommended
94% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

Burghleys Independent Residential Sales & Lettings

“Howard and the team did a great job selling our ......”

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Oct 15,2015
Minithumbup
Howard
By: 'Paul'
Oct 15,2015
6 people found
this helpful
Howard and the team did a great job selling our flat. An offer was accepted within 3 days of going on the market at a figure well above the asking price. The advice Howard gave us right from the start was very sound. He knows the area very well and kept our expectations to a sensible level.

Throughout the long period up to exchange (which was to do with our purchase and not sale) Howard was a calming influence and voice of reason.

The whole team were very helpful.

Thank you all for your excellent service.
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Opening Hours
Address

Burghleys Estate Agents
136 Fortess Road
Tufnell Park,London
Greater London
NW5 2HP
02072670100

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £275,000 £18,650,000
Lettings 96% 97% £780 £4,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
86 0 76 8 98 0 41 1 5 2
Areas covered
  • NW5
  • Tufnell Park
  • N7
  • Kentish Town
  • N19
  • Archway
  • NW1
  • NW3
  • N1
  • N5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS Move With Us
Latest Properties

No Properties

“We can only say positive things about our exp......”

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Mar 18,2024
Minithumbdown
Ashley Gendler
By: 'Charlotte Leopold'
Mar 18,2024
0 people found
this helpful
We can only say positive things about our experience with Burghleys Estate Agents. We valued their professionalism, genuine communication and timeliness. We recommend them wholeheartedly!...
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“Burghleys Estate Agents...”

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Feb 21,2024
Minithumbup
Ashley Gendler
Howard
By: 'Martin'
Feb 21,2024
3 people found
this helpful
I used Burghleys to sell my flat in Tufnell Park and was very satisfied with their service. The team were easy to deal with, responsive and professional throughout the process, particularly Ashley, Howard, and Max. They have an excellent knowledge of the local market and ...
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By: Ashley Gendler
Feb 21, 2024
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Thank you, Martin, your kind comments are very much appreciated. Best Wishes for the future, Howard, Ashley and the team @ Burghleys. ...

“If only we had found Burghleys from the start!...”

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Feb 09,2024
Minithumbup
Ashley Gendler
Howard
By: 'Dan'
Feb 09,2024
2 people found
this helpful
We had a lot of bad experiences with agents in the area trying to sell our property which cost us time and a lot of money. We took a break from selling for a while and when we picked it back up again came across ...
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By: Ashley Gendler
Feb 10, 2024
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Thank you ever so much, Dan. Your comments are very much appreciated. Our best wishes to you and Christina for the future. ...

“Burghley's have provided a fantastic service ......”

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Jan 05,2024
Minithumbup
Ashley Gendler
Howard
By: '79d'
Jan 05,2024
3 people found
this helpful
Burghley's have provided a fantastic service over the last 12 years. They have overseen sales, purchases and have also managed a property on our behalf. The team are friendly and approachable and the communication is fantastic. Their rates are very competitive and their local and general ...
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By: Ashley Gendler
Jan 05, 2024
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Thank you Glenn (&Polly), Howard and I are both blushing! It always helps to have fantastic clients such as you both. It makes our job significantly easier...and enjoyable :) ...

“Great service...”

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Jan 03,2024
Minithumbup
Gerald
By: 'Tom'
Jan 03,2024
3 people found
this helpful
Ashley and the team are great. They have managed the letting of my flat for me for 10 years or so. Always happy with their friendly and professional service...
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By: Ashley Gendler
Jan 03, 2024
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Thank you Tom, It has been a pleasure helping you over the years! ...

“Great service from Burghleys. I recently mov......”

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Dec 21,2023
Minithumbup
Ashley Gendler
By: 'Ximena'
Dec 21,2023
3 people found
this helpful
Great service from Burghleys. I recently moved into a property let by them and they were very efficient throughout the whole process. Communications were clear and prompt, and they have been a fantastic intermediary with the landlord. Very pleased with the service so far, and ...
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By: Ashley Gendler
Dec 21, 2023
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Hola Ximena, Thank you so much for your kind words. This is very much appreciated by all of the team at Burghleys. ¡Que tengas una maravillosa Navidad! (I hope I got that right:) ) Ashley ...

“Burghleys have been letting my flat for almos......”

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Dec 19,2023
Minithumbup
By: 'Rory'
Dec 19,2023
5 people found
this helpful
Burghleys have been letting my flat for almost 5 years now. Great in terms of communication and always find a solution that works for the tenant and myself. As someone who lives overseas I rely on their expertise a lot....
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By: Ashley Gendler
Dec 20, 2023
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Thank you Rory, for your very kind words. Here's to the next 5 years :) Happy Holidays, Ashley ...

“Really helpful and responsive throughout the ......”

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Dec 19,2023
Minithumbup
Ashley Gendler
By: 'Meric'
Dec 19,2023
4 people found
this helpful
Really helpful and responsive throughout the renting process. They were also friendly and helpful for the offer process, giving me tips and useful information as much as they can...
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By: Ashley Gendler
Dec 20, 2023
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Thank you Meric, We got there in the end :) Thank you for your kind words. Ashley ...

“Excellent service...”

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Dec 18,2023
Minithumbup
Ashley Gendler
By: 'Chloe'
Dec 18,2023
3 people found
this helpful
Ive used Burghleys for my property management since 2021. They’re excellent at handling things for me whatever is needed and are always friendly and easy to communicate with, and customer loyalty is clearly something they strive for in how they do things. The service always ...
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By: Ashley Gendler
Dec 18, 2023
View all comments (1)
Thank you ever so much, Chloe Your comments are very much appreciated. Have a lovely Christmas and Best Wishes for 2024! ...

“A longstanding partnership in managing an est......”

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Oct 10,2023
Minithumbup
Ashley Gendler
Howard
By: 'MR S G MONAGHAN'
Oct 10,2023
5 people found
this helpful
A longstanding partnership in managing an estate in Tufnell Park...
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“2 years of absolutely 10 out of 10 service . ......”

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Oct 03,2023
Minithumbup
Ashley Gendler
By: 'Jeppe'
Oct 03,2023
4 people found
this helpful
2 years of absolutely 10 out of 10 service . Quick response, super knowledgeable and always helpful.. Ashley might be the kindest agent out there 👌 can't remember enough!...
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By: Ashley Gendler
Oct 03, 2023
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Thank you Jeppe, it was a pleasure having you as a tenant. It always helps when you have a tenant so accommodating especially with all the problems that the landlord has had with the building management. Keep well and my best wishes to you for the future. ...

“Pivotal...”

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Sep 26,2023
Minithumbup
By: 'K'
Sep 26,2023
4 people found
this helpful
Burghleys local knowledge of Tufnell Park was pivotal to us achieving a good outcome to the sale. Well organised and experienced, our dealings were smooth and frictionless....
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“Burghleys have been out letting agent for man......”

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Aug 30,2023
Minithumbup
Ashley Gendler
By: 'Nicholas'
Aug 30,2023
5 people found
this helpful
Burghleys have been out letting agent for many years now. Always helpful and professional. Would highly recommend....
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By: Ashley Gendler
Aug 30, 2023
View all comments (1)
Thank you Nick. Much appreciated. ...

“Burghleys managed our rental property for app......”

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May 03,2023
Minithumbup
By: 'Sharon'
May 03,2023
7 people found
this helpful
Burghleys managed our rental property for approximately 10 years. They were a pleasure to deal with and were helpful and proactive and always highly professional. We ended up selling our flat through them and with their assistance and guidance, this was made an easy and smooth ...
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By: Ashley Gendler
May 03, 2023
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Thank you Sharon, your comments are much appreciated. Best Wishes to you, Nick & family for the future. Everyone @ Burghleys. ...

“Burghleys...”

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Apr 28,2023
Minithumbup
Howard
By: 'Billy'
Apr 28,2023
6 people found
this helpful
Was a pleasure to deal with Howard and team and would gladly recommend them to anyone in the process of moving home. They were very supportive throughout the process of moving as part of a reasonably complex chain....
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“Amazing Team. They were very helpful, profes......”

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Apr 27,2023
Minithumbup
By: 'MR'
Apr 27,2023
7 people found
this helpful
Amazing Team. They were very helpful, professional and supportive on the sale of my flat. What would have been straightforward was made extremely stressful by an incompetent conveyancer. Burghleys helped both myself and my buyer finalise the sale in spite of major inadequacies on the ...
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“A real Tufnell Park gem - local, independent, long established expertise!...”

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Mar 30,2023
Minithumbup
By: 'Terrence'
Mar 30,2023
8 people found
this helpful
Burghleys brings rare independent, long-established and truly local expertise, they've earned their well established reputation as the local leader, no one knows the area better. We've been extremely pleased with their service and assistance to us. If you're looking for the assistance of an estate ...
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By: Ashley Gendler
Mar 30, 2023
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Hi Terrence, Thank you for your kind comments. This is very much appreciated by all of us here at Burghleys. Warm Regards Ashley ...

“Ashley & Kieran were excellent; they marketed......”

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Mar 16,2023
Minithumbup
Ashley Gendler
By: 'Simon'
Mar 16,2023
7 people found
this helpful
Ashley & Kieran were excellent; they marketed my flat perfectly, finding many potential tenants, completing all the necessary tasks efficiently, communicating clearly.......a genuine delight. I thoroughly recommend!...
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By: Ashley Gendler
Mar 16, 2023
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Thank you Simon, It has been a pleasure :) Always helps when we are dealing with a proactive and responsive landlord! ...

“Very satisfied with Burghley Service...”

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Nov 07,2022
Minithumbup
By: 'Pete'
Nov 07,2022
9 people found
this helpful
Very impressed with the service that Burghley's have provided in finding and securing a rental property. They have been very helpful and quick and supportive in their responses to our queries and make the moving process smooth and efficient. A friendly and helpful team!...
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“Fantastic service. They are a small independe......”

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Oct 25,2022
Minithumbup
Ashley Gendler
Howard
By: 'Ed'
Oct 25,2022
8 people found
this helpful
Fantastic service. They are a small independent estate agent but with a huge experience of the area in which they are based. I have used them to rent out my flat several times - the communication, professionalism and friendly attitude has been wonderful. Highly recommended ...
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By: Ashley Gendler
Oct 25, 2022
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Thank you ever so much, Ed. Glad to have been of service....as always! Regards, Ashley ...

“Absolutely brilliant service! Despite a rathe......”

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Oct 11,2022
Minithumbup
Howard
Oct 11,2022
7 people found
this helpful
Absolutely brilliant service! Despite a rather lengthy and, at times, cumbersome conveyancing process they never lost focus, always tried to support both sides and were definitely willing to go the extra mile in order to get my purchase over the line. Many thanks!...
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By: Howard Bloohn
Oct 11, 2022
View all comments (1)
Thank you very much for your patience and perseverance in working with us to finally get your purchase completed. Your feedback is very much appreciated. Good luck in your new home. ...

“I was very pleased with the service I receive......”

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Sep 28,2022
Minithumbup
By: 'Julie'
Sep 28,2022
6 people found
this helpful
I was very pleased with the service I received from the team at Burghleys when I recently sold my flat. They found me a buyer quickly, gave me good advice about the sale and answered my questions and concerns quickly. I would recommend them to ...
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“Burghleys Estate Agents...”

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Sep 28,2022
Minithumbup
By: 'Julie'
Sep 28,2022
10 people found
this helpful
I was very pleased with the service I received from the team at Burghleys when I recently sold my flat. They found me a buyer quickly, gave me good advice about the sale and answered my questions and concerns quickly. I would recommend them to ...
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“very efficient, pleasant, good communication ......”

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Sep 27,2022
Minithumbup
Ashley Gendler
By: 'Sam'
Sep 27,2022
8 people found
this helpful
very efficient, pleasant, good communication - all in all a good experience. The house was let very fast and the process was straightforward...
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By: Ashley Gendler
Sep 27, 2022
View all comments (1)
Thank you so much Sam. It was a pleasure assisting you with renting the house. We hope we can help you in some other capacity in the future. ...

“We had the most wonderful experience letting ......”

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Sep 26,2022
Minithumbup
Ashley Gendler
By: 'Beth'
Sep 26,2022
9 people found
this helpful
We had the most wonderful experience letting with Burghleys for nearly 7 years and the pleasure of being looked after by Ashley and Kieran. They were on hand with any support required, provided professional updates and we felt truly looked after as tenants. They are the ...
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By: Ashley Gendler
Sep 27, 2022
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Thank you ever so much Beth for your kind comments. This is very much appreciated by all of the team here. Our best wishes to you and Scott for the future. If you need any assistance or advice from us please do not hesitate in getting in contact. ...
Staff picture Ashley Gendler
(178)
Staff picture Howard
(132)

Landlord Fees

LANDLORD CHARGES AND FEES FOR LETTING A RESIDENTIAL PROPERTY WITH BURGHLEYS ESTATE AGENTS

LET ONLY SERVICE

Sole Agency
7.2% (6%+VAT) payable at commencement of tenancy

Multiple Agency
9.6% (8%+VAT) payable at commencement of tenancy

Services Include:
Visiting of property and carrying out market appraisal (with no obligation)
Agree market rent and find tenant in accordance with landlords’ instructions/requirements
Provide guidance in relation to letting consents, i.e. Insurances, mortgage lender & freeholder consent
Market the property and advertise on appropriate portals
Erect board outside property in accordance with Town and Country Planning Act 1990
Advise on non-resident status and HMRC tax implications (if appropriate)
Carry out accompanied Tenant viewings
Negotiate terms with prospective Tenant/s and negotiate acceptable rent
Deal with the application and taking up of references through a credit referencing agency (payable by tenant/s)
Preparation of a suitable Tenancy Agreement for the letting and arranging the signing thereof by all parties
Assist landlord in complying with statutory regulations relating to gas, electric, fire and smoke alarms, carbon monoxide detectors and soft furnishings and arranging the same
Arranging for the collection of the dilapidations deposit (paid by the tenant against breakages and damages) and lodging with an appropriate Tenancy
Deposit Scheme
Receiving of initial monies (advance rent) subject to the deduction of fees and associated costs and charges.
Preparing and submitting of an initial statement to the landlord
Completion of statutory declarations as requested by HMRC
Arranging for Professional Inventory to be undertaken (if required)



LET ONLY WITH RENT COLLECTION
10.8% (9%+VAT) collected monthly from incoming rent

Services Include:
Let Only Service plus:
Collect monthly rent from tenants
Pay landlord direct to nominated bank account
Issue monthly/annual statement of accounts
Settle contractors’ invoices
Chase rent arrears

FULL MANAGEMENT
12% (10%+VAT) collected monthly from incoming rent
Services Include:
Let Only with Rent Collection Service plus:
Dealing with specific maintenance issues and routine repairs relating to the property, obtaining estimates and supervising works (where appropriate) Provide 24/7 Emergency maintenance service to Tenants
Supervising annually (and as required) compliance with all Landlords statutory obligations Supervision of tenants vacating property at end of tenancy Acting as key holders for duration of the tenancy Issuing of appropriate notices Dealing with all contractual matters Liaising with Utility providers, Local authority of tenants moving in/out

Optional Schedule of Additional Charges
All fees quoted inclusive of vat unless otherwise stated
Gas Test
Gas Safety Test - £78

Electrical Tests
Portable Appliance Test - £65 no vat
Visual Only Electrical Safety Test - £65 no vat
Full Electrical Safety Test – up to 2 beds-£120 no vat, 3 Beds+-£150 no vat

Smoke & Carbon Monoxide Tests
Initial Inspection - £65 no vat + costs of alarms/work required


Legionnaire’s Disease Test
Full Test - £156

Cleaning Services
All charges subject to property inspection

Post-Let/Renewal Services-(Introduction & Rent Collection Service Only)
Drafting and Arranging Execution of Renewal Tenancy Agreement -£100 each renewal
Preparation and Execution of Amendments/Addendums to Existing Tenancy Agreement-£90 each change
Preparation and Issuing of any Letters to Tenants-£12 per letter
Preparation of any Legal Notices- £90 per notice
Amendments/Changes to Deposit Protection Service Details-£18 per amendment/change
Organising Safety Tests-£24 per Test
Letters to Third Parties - £12 per Letter
Reference Request- £12 per Request

Post-Let/Renewal Services (All Services)
Court Attendance -£100 per hour or part thereof
Forwarding of Mail-£1 per standard letter / £1.50 per large letter plus postage cost/s
Arranging Furnishing the Property-£12% (10%+VAT) of total invoice
Non-Resident Landlords-Transfer of Funds to HMRC £15 per transfer
Burghleys Non-Urgent Visits-£36 per visit
Meeting Third Party Contractors/Providers-£36 per visit. If required to wait a charge of £18 per hour or part thereof will be payable

Tenant Fees

TENANT FEES/CHARGES/COSTS WITH EFFECT FROM 1ST jUNE 2019

£ (inclusive of VAT)
Pre-Tenancy
Holding Deposit (limited to a maximum of one weeks rent) -
Advance rent (limited to the equivalent of one months’ rent) -
Deposit against dilapidations (limited to a maximum of five weeks rent) -
Reference fees/charges No Charge
Administration fees/charges No Charge
Any other fees/charges/costs Nil

Following Move In
Protection of tenant’s deposit with Tenancy Deposit Scheme No Charge
Any other fees/charges/costs Nil

Mid-Tenancy
Administration charge in consideration of arranging for
the grant, renewal, continuance, variation, assignment,
novation, change or termination of a tenancy 50

Early termination of tenancy without notice 50*
*(plus any financial loss incurred by the landlord-proof required)

Charge for replacing lost keys or security device 15*
*(plus cost of replacement keys or security device and associated reasonable costs)

Interest on rent arrears TBA*
*(if rent not paid within 14 days and limited to 3% above Bank of England base rate)

End of Tenancy
Arranging return of tenant’s deposit No Charge
Any other fees/charges/costs Nil

Note: For a detailed explanation of the above please call our office. We can also provide you with an example tenancy agreement with fees and charges noted in accordance with the provisions of the Tenant Fees Act 2019.
Tenant Fees/Charges/Costs-All Existing Assured Shorthold Tenancies
that commenced prior to 1st June 2019

£ (inclusive of VAT)
Mid-Tenancy –adding or replacing a tenant on
existing tenancy agreement
Reference fees/charges 72
(per adult tenant and/or guarantor requiring referencing)

Administration fees/charges 192
(for each change to named tenants on tenancy agreement)

Amendment or deletions to Tenancy Agreement 5
(per Amendment)

First Late Payment of rent (or part thereof) 15
Second and/or subsequent Late Payment of rent 25
(or part thereof)-per letter/email

Overpayment/underpayment of rent 5
(per letter/email)

Other Fees/Charges/Costs *See below
End of Tenancy
Inventory Check-Out charge *See below
(cost dependent on size of property and furnishings)

* A copy of the current tenancy agreement will be provided for you to view upon request along with any inventory and/or schedule of condition that was undertaken.
The current tenancy agreement will have details of any special charges/fees associated with this particular let/property, and will also have details of the cost for any check-out report based on the size of the property and whether it is furnished or not.
Important Note: From 31st May 2020, the charges and fees above will no longer apply for tenancies that commenced prior to 1st June 2019. Any charges and fees will be in accordance with the Tenant Fees Act 2019 which commenced on 1st June 2019.
Last updated at 14/11/2019, 2:14 PM by Ashley Gendler
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

There are two resident partners in the business, one of which predominantly deals with lettings, the other with sales.

Should their be a complaint in relation to lettings, the sales partner will deal with the matter accordingly and vice versa.

All written complaints will be acknowledged in writing within 24 working hours and responded to in writing 7 working days.

Burghleys are voluntary members of The Property Ombudsman Scheme. In the unlikely event that a complaint cannot be resolved, the complainant can request that The Ombudsman take their complaint further.
Last updated at 4:18 PM 02/03/2018 by Ashley Gendler

Awards won by Burghleys Estate Agents, London NW5 2HP



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Burghleys Estate Agents

Branch - Tufnell Park, London, NW5