View Lettings
London, SE1
4.8/5, 44 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

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“In comparison to the other agents we were using, View ......”

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Oct 13,2015
Minithumbup
Nathan
By: 'Daniel'
Oct 13,2015
0 people found
this helpful
In comparison to the other agents we were using, View were direct, confident and honest. There were no issues whatsoever and I would be more than happy to use this agency if renting or buying in the future.
Comment on agent fees
As always, fees could be less. But they were far from what most of the agencies expect.
Was this helpful? Yes

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Opening Hours
Address

View Lettings
68 Newcomen Street
London
Greater London
SE1 1YT
02073788696

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £350,000 £585,000
Lettings 95% 97% £290 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 0 17 0 3 0 1 0 1 1
Areas covered
  • SE1
  • EC1
  • SE16
  • SE8
  • SE11
  • SE17
  • E1
  • E2
  • SW8
  • SW9
  • W1
  • SW1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

“Unprofessional service. Sellers avoid at all costs....”

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Jan 17,2023
Minithumbdown
By: 'Jim'
Jan 17,2023
0 people found
this helpful
After multiple phone contacts and the promise of people getting back to me and then some really unprofessional email contact I have give up trying to book a property with this company. As a seller I would avoid at all costs as their service is ...
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“my agent, Max, was really professional and fa......”

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Oct 31,2019
Minithumbup
Max
By: 'Maria'
Oct 31,2019
0 people found
this helpful
my agent, Max, was really professional and fast. I have viewed the house and after a little more than a week I moved into it!...
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“Excellent customer service and a good person...”

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Sep 03,2019
Minithumbup
Nathan
By: 'Zebon'
Sep 03,2019
0 people found
this helpful
Having just purchased our new home through View Lettings I was very pleased with the service they provided. It took me 3 years to find a property, so as you can imagine I have dealt with a lot of agencies. Nathan was straight forward, efficient, friendly ...
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“Friendly and helpful...”

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Apr 01,2019
Minithumbup
Nathan
Oliver
By: 'Sophie'
Apr 01,2019
0 people found
this helpful
Really smooth process, and everyone we dealt with was lovely and very helpful! I reallly liked that they use 'Goodlord' too as being able to access and sign all of the necessary documents online was so handy! I will definitely be recommending them....
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“Fantastic experience...”

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Jan 30,2019
Minithumbup
Abel
Paula
By: 'Tom'
Jan 30,2019
0 people found
this helpful
Thank-you to All Agents for their fantastic work - they were quick to respond if we had any queries and we're grateful for everything they did. Many thanks!...
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Comment on agent fees
Good
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“Good service, clear communications...”

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Jan 04,2019
Minithumbup
By: 'Colin'
Jan 04,2019
0 people found
this helpful
Good service and very clear communications from View Lettings throughout the process of viewing, offering, and taking tenancy in a flat. Robin, Oliver and Paula were all helpful, readily available, and clear. Would happily rent through them again....
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“Mr...”

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Sep 23,2018
Minithumbup
Paula
By: 'andy'
Sep 23,2018
0 people found
this helpful
Paula has been very helpful with move in process as well as helping out with any further queries post move-in!...
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“For some reason, this site does not allow me to ......”

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Feb 21,2018
Minithumbup
Paula
By: 'Nils'
Feb 21,2018
0 people found
this helpful
For some reason, this site does not allow me to add people to the list. The people I wish to add are Paula Barnes and Robin Tapsell. Robin was the person that showed me the apartment and was very helpful throughout the whole process. Paula ...
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Comment on agent fees
Fees were acceptable
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“Mr Dunloy was very helpful. What like that punctuality is ......”

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Jan 13,2017
Minithumbup
Abel
By: 'Julita'
Jan 13,2017
0 people found
this helpful
Mr Dunloy was very helpful. What like that punctuality is followed!!-:))) we would definitely go the same agent in the future if needed....
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Comment on agent fees
I wanted to add how good Rebekah was/is with us. Ithese is very rare in this field who are still a person a not treating clients as numbers. It was an absolute pleasure to go through the whole process with Rebekah!
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“Abel was great -- he was very timely, considerate and ......”

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Nov 16,2016
Minithumbup
Abel
By: 'Renter'
Nov 16,2016
0 people found
this helpful
Abel was great -- he was very timely, considerate and helpful. The entire experience was pleasant and quick. I would recommend View and this agent....
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“I could only select two of the guys but everyone ......”

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Jul 05,2016
Minithumbup
By: 'Joe'
Jul 05,2016
0 people found
this helpful
I could only select two of the guys but everyone I dealt with was great. Helpful, responsive, always just at the end of the phone....
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“Made an enormous (and successful!) effort to deal with some ......”

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Apr 15,2016
Minithumbup
Oliver
By: 'Michael'
Apr 15,2016
0 people found
this helpful
Made an enormous (and successful!) effort to deal with some difficult technical problems connected with the letting. Original pricing for the let was in the right range....
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Comment on agent fees
Very acceptable in the light of the amount of work done. I offered a bonus of my accord, which obviously shows something...
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“Very good service indeed, nothing but highly professional assistance. Oliver ......”

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Mar 02,2016
Minithumbup
Oliver
Nathan
By: 'Martin'
Mar 02,2016
0 people found
this helpful
Very good service indeed, nothing but highly professional assistance. Oliver and staff bettered my expectations, helping me let my flat to the very best of tenants....
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Comment on agent fees
Highly competitive
Was this helpful? Yes

“3 Young Lads looking for a place to live in London- ......”

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Jan 19,2016
Minithumbup
Oliver
By: 'Tom'
Jan 19,2016
0 people found
this helpful
3 Young Lads looking for a place to live in London- Stumbled across View on the internet, and now would definately be returning! Things organised in a swiftly fashion, including sourcing references and acting as a mediator between us and the Landlord. Not like most estate ...
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Comment on agent fees
Usual fee's could be cheaper, but nothing out of the ordinary.
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“I own a property these guys (oliver) manages......have worked ......”

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Oct 29,2015
Minithumbup
Oliver
By: 'john'
Oct 29,2015
0 people found
this helpful
I own a property these guys (oliver) manages......have worked with them for a few years now and they provide a top class service.....always have clients interest foremost in their thoughts.....they are consistently on top of things...really take the hassle out of ...
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Was this helpful? Yes

“In comparison to the other agents we were using, View ......”

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Oct 13,2015
Minithumbup
Nathan
By: 'Daniel'
Oct 13,2015
0 people found
this helpful
In comparison to the other agents we were using, View were direct, confident and honest. There were no issues whatsoever and I would be more than happy to use this agency if renting or buying in the future....
read full review
Comment on agent fees
As always, fees could be less. But they were far from what most of the agencies expect.
Was this helpful? Yes

“From the beginning I found the staff at View to ......”

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Oct 09,2015
Minithumbup
Oliver
By: 'Salvo'
Oct 09,2015
0 people found
this helpful
From the beginning I found the staff at View to be very helpful, responsive and knowledgeable. Within a short time I was able to find and view the right place for me, and progress rapidly with finalizing the contract and moving in without any problem. ...
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Comment on agent fees
Competitive
Was this helpful? Yes

“View found us good tenants in just one day and ......”

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Aug 28,2015
Minithumbup
Oliver
Nathan
By: 'tommyvn'
Aug 28,2015
0 people found
this helpful
View found us good tenants in just one day and handled everything quickly and efficiently. I'll certainly use them again in the future....
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“The agents were friendly, professional, efficient and responsive when I ......”

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Aug 21,2015
Minithumbup
Oliver
Nathan
By: 'Aysha'
Aug 21,2015
0 people found
this helpful
The agents were friendly, professional, efficient and responsive when I had queries. They had a long list of people to view my house within a week and had obtained a competitive offer within a fortnight. They were great to deal with and their central location ...
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“I have been using View Lettings to find tenants for ......”

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Aug 21,2015
Minithumbup
Oliver
Nathan
By: 'Paul'
Aug 21,2015
0 people found
this helpful
I have been using View Lettings to find tenants for eight years. They have always been highly professional whilst still offering a very personal service. They have given me invaluable advice and have always been willing to help with any detail. I have never struggled ...
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“ViewLettings engages with the task of finding suitable tenants with ......”

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Aug 20,2015
Minithumbup
Nathan
By: 'Dr'
Aug 20,2015
0 people found
this helpful
ViewLettings engages with the task of finding suitable tenants with energy and enthusiasm. Members of the team are friendly & approachable, and prepared to explain the subtleties of the all-important vetting process. ViewLettings has consistently found reliable tenants for my property with remarkable speed - I ...
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“They were knowledgeable and gave excellent advice on the best ......”

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Aug 19,2015
Minithumbup
Nathan
By: 'Peter'
Aug 19,2015
0 people found
this helpful
They were knowledgeable and gave excellent advice on the best way to market the property. They have handled the preparation of the property prior to letting ,and the letting process in a very professional and helpful manner. I would strongly recommend View Lettings to any ...
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“Fantastic service as far as letting the property. However, follow-up ......”

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Aug 18,2015
Minithumbup
Nathan
By: 'NRLondn'
Aug 18,2015
0 people found
this helpful
Fantastic service as far as letting the property. However, follow-up work (after finding a tenant) with contract etc could do with improvement...
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“We had excellent service from View Lettings. Their rates are ......”

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Mar 26,2015
Minithumbup
Oliver
Nathan
By: 'Kay'
Mar 26,2015
0 people found
this helpful
We had excellent service from View Lettings. Their rates are extremely competitive and far better value than other larger and perhaps more well-known agents. All viewings were conducted professionally and with minimal disruption to our daily lives. We would not hesitate to recommend Ollie and ...
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“View were helpful and efficient throughout the process. I would ......”

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Mar 17,2015
Minithumbup
Nathan
By: 'CM'
Mar 17,2015
1 people found
this helpful
View were helpful and efficient throughout the process. I would not hesitate to use them again on future lets of my property....
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“Oliver, Nathan and Richard have always acted extremely professionally and ......”

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Mar 09,2015
Minithumbup
Oliver
By: 'Mark'
Mar 09,2015
1 people found
this helpful
Oliver, Nathan and Richard have always acted extremely professionally and efficiently when letting out this and other properties of mine. Although not the biggest agency in the area they re definitely the most hardworking, efficient and excellent at getting results . Throughout the last 5 years they ...
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“Really professional, friendly and efficient service. Turned up on time ......”

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Feb 21,2015
Minithumbup
By: 'Anonymous'
Feb 21,2015
1 people found
this helpful
Really professional, friendly and efficient service. Turned up on time to viewings and very helpful with booking viewings and answering any additional questions. Would highly recommend....
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“I have been using View Lettings to let my property ......”

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Feb 20,2015
Minithumbup
By: 'GM'
Feb 20,2015
1 people found
this helpful
I have been using View Lettings to let my property for about four years now and could not be more pleased with their service. They are consistently professional, personable, efficient, reliable and always seem to find excellent tenants within a short timeframe. I will deal ...
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“I've used View for my last two properties, great guys ......”

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Feb 15,2015
Minithumbup
Oliver
By: 'David'
Feb 15,2015
1 people found
this helpful
I've used View for my last two properties, great guys and always go above and beyond. Top agency and would 100% recommend!...
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“I have been letting my property through View Lettings since 2003 ......”

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Feb 10,2015
Minithumbup
By: 'Mark'
Feb 10,2015
0 people found
this helpful
I have been letting my property through View Lettings since 2003 and I cant think of any reason to change. The full team are professional and always willing to go the extra mile. To my mind, View Lettings provide a full service which means that, for ...
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No image available Oliver
(21)
No image available Nathan
(16)
No image available Paula
(4)
No image available Abel
(3)
No image available Max
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure

Our complaints policy
We are committed to providing a high-quality letting service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please contact us with the details. We have 15 days to consider your complaint. If we have not resolved it within this time you may complain to the Property Ombudsman.

What will happen next?

1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure. We

2. An investigation of the complaint will be promptly undertaken. This will normally involve passing your complaint to a senior member of staff who was not directly involved in the transaction. They will review your matter and speak to the complainant and the member of staff who was involved.

3. The senior member of staff will fully investigate the matter and a formal written outcome of the investigation will be sent out to the complainant within 15 days.


4. At this stage, if you are still not satisfied, you should contact us again and we will arrange for another senior member of staff to review the complaint. This review will be undertaken by a member of staff detached from the situation and they will provide a review for the complainant within 15 days.
5. Following this second investigation a written statement will be sent to the complainant with our final view and including any offer that will be made regarding the complaint.

6. If you are still not satisfied, you can then contact the Property Ombudsman (any referral by the complainant must be made within 6 months of our final view)

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333 306, Fax: 01722 332 296
Website: www.tpos.co.uk Twitter: @TPOmb

About your complaint. Normally, you will need to bring a complaint to the Property Ombudsman within six months of receiving a final written response from us about your complaint. For further information, you should contact the:
The Property Ombudsman
Tel: 01722 333 306 Email: [email protected]
Last updated at 3:05 PM 21/02/2017 by allAgents

Awards won by View Lettings, London SE1 1YT



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