“Totally liars, and cheats. Tried to buy an property from ......”
1 Star Review
Mar 06,2017
By:
'John_SMith'
Mar 06,2017
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: HP10
Sales (as a Buyer)
Postcode: HP10
8
people found
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Totally liars, and cheats. Tried to buy an property from them however the property was being rented at the time, as this was going to be my home and not an rental we had to ask the renters to move out before the mortgage company ...
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Comment on agent fees
Never got that far.
8
people found
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“Stay away from them, they are fraud and can't be ......”
1 Star Review
Feb 27,2017
By:
'Irfan'
Feb 27,2017
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SL1
Lettings (Prospective customer)
Postcode: SL1
7
people found
this helpful
Stay away from them, they are fraud and can't be trusted. We were renting out a commercial property through them and our very first question was if we can sell cars from the premises advertised. We were given assurances that they have spoken with the ...
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Comment on agent fees
Bad
7
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“Avoid at all costs. Scott in person comes across well ......”
1 Star Review
Oct 12,2015
By:
'Landlord'
Oct 12,2015
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: No
Postcode: SL1
Lettings (as a Landlord)
Rent PCM: £850
Postcode: SL1
5
people found
this helpful
Avoid at all costs. Scott in person comes across well and at first appearances seems trustworthy. However as a landlord we received absolutely no response to any queries asked by either phone, email or post and I was consistently lied too 'yes your tax invoices ...
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5
people found
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“I am totally astounded a the lack of response. They ......”
1 Star Review
Mar 24,2014
By:
'Commercial'
Mar 24,2014
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SL1
Lettings (Prospective customer)
Postcode: SL1
4
people found
this helpful
I am totally astounded a the lack of response. They appear to have some very good properties listed but getting information is impossible. I have emailed three times and spoken to them 4 times.
They claim to have sent the information in the post and cannot ...
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What agent could do to change your mind?
If they had simply sent me the properties information.
Attached Filesnbsp;
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“NOT RECOMMENDED!!!!!!!For the money on deposit is arrived home ......”
1 Star Review
Feb 08,2014
By:
'ryba'
Feb 08,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SL15
Lettings (as a Tenant)
Postcode: SL15
4
people found
this helpful
NOT RECOMMENDED!!!!!!!For the money on deposit is arrived home and was ahead of time but how to give a deposit is no longer answer the phone. We had to stand up for our money and even steal from. We received a check for £ 200 less ...
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What agent could do to change your mind?
NOT RECOMMENDED!!!!!!!
For the money on deposit is arrived home and was ahead of time but how to give a deposit is no longer answer the phone. We had to stand up for our money and even steal from. We received a check for ‚£ 200 less than was agreed.
Attached Filesnbsp;
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“Interesting to read these reviews, 5 star reviews from Landlords and 1 ......”
1 Star Review
Feb 05,2014
By:
'Jonnny1'
Feb 05,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SL1
Lettings (as a Tenant)
Postcode: SL1
4
people found
this helpful
Interesting to read these reviews, 5 star reviews from Landlords and 1 star reviews from Tenants, that just about sums it up.
I could write a book on the problems we had with Allen & Crane as tenants, you wouldn't believe some of what we went though. In ...
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4
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“To arrange a first viewing was difficult. Called 3 times no ......”
1 Star Review
Dec 05,2013
By:
'Disgruntled'
Dec 05,2013
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SL2
Sales (Prospective customer)
Postcode: SL2
8
people found
this helpful
To arrange a first viewing was difficult. Called 3 times no answer. Left a message, no response. Husband calls and makes first viewing instead.
Met agent at viewing. All fine, however, Scott had no problem divulging the number of failed offers on the property and the ...
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What agent could do to change your mind?
Answered the phone more often.
Responded to answer phone messages.
Given feedback when due.
Attached Filesnbsp;
8
people found
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“I was recommended by a friend to try Allen & Crane ......”
5 Star Review
Aug 30,2013
By:
'P'
Aug 30,2013
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SL1
Sales (as a Vendor)
Postcode: SL1
2
people found
this helpful
I was recommended by a friend to try Allen & Crane Estates and I'm glad I did, very positive and enthusiastic from the start, had plenty of viewings in the first two weeks and finally achieved a sale, had good communication throughout the sale and completed ...
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2
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“I am trying to organise a viewing with them and ......”
1 Star Review
Aug 02,2013
By:
'kinder'
Aug 02,2013
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SL15
Sales (Prospective customer)
Postcode: SL15
3
people found
this helpful
I am trying to organise a viewing with them and after 2 days of tying I gave up. There is a house advertised on rightnove which I am interested to buy, and they can't be bothered to come back to me. The communication is nil. I ...
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What agent could do to change your mind?
first the agent could have called me back as they promised and not to mention to all my messages that I left on the voice mail. They just don't seem reliable enough to do this kind of job. I feel frustrated for even trying. That is a waste of my time!
Attached Filesnbsp;
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“Absolutely disgusting. Unprofessional. Abusive. Lazy. Will try anything they can ......”
1 Star Review
Jun 11,2012
By:
'JusticeLeague'
Jun 11,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
3
people found
this helpful
Absolutely disgusting. Unprofessional. Abusive. Lazy. Will try anything they can get away with.
Have had nothing but problems even before we moved in. If you like stress and chasing people to do their job then by all means this is the agent for you.
But ...
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What agent could do to change your mind?
Hire someone else that can actually answer the phone, be in the office all day, reply to e-mails and manage repairs. Simple as that! Two people to run one estate agents is CLEARLY not enough.
Attached Filesnbsp;
3
people found
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“ABSOLUTELY AWFUL!!broken promises, 6 month contract and nothing got fixed ......”
1 Star Review
Apr 04,2012
By:
'Louise'
Apr 04,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
4
people found
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ABSOLUTELY AWFUL!!
broken promises, 6 month contract and nothing got fixed properly, door handles got fixed and have since come off twice, mould still in the bathroom, their way of fixing our broken window was to screw it shut so now we cant even open it. ...
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What agent could do to change your mind?
imcompetent, unproffesional, ignorant, lazy, rude and unhelpful.
They could do their job at the end of the day. But no. They ignore you then make you out to be the one in the wrong cause you pay the most expensive rent in the area and cant even have a bath without Mr mould joining in.
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“please do not use these letting agents. they do not ......”
1 Star Review
Aug 04,2011
By:
'name'
Aug 04,2011
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
3
people found
this helpful
please do not use these letting agents. they do not respond to queries or help you when there is an issue concerning the house.
I had a nightmare renting a property from them....
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3
people found
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“I have been with Allen & Crane Estates for over three ......”
5 Star Review
Jun 16,2008
By:
'Philip'
Jun 16,2008
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
0
people found
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I have been with Allen & Crane Estates for over three years now and have found them approachable and very hard working. My house has always been tenanted and rent always in on time. Invoices sent on time and updates frequent and meaningful.
Very very good ...
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0
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“We sold our house last April with Allen and Crane. ......”
5 Star Review
Feb 22,2008
By:
'SazzleMacDazzle'
Feb 22,2008
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Sales (as a Vendor)
Postcode:
0
people found
this helpful
We sold our house last April with Allen and Crane. Scott and Liz were both extremely professional and did everything possible to make our sale go through smoothly. Unlike many other agents they saw to all the viewings rather than taking the commission and letting ...
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0
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“When viewing the flat initially Scott turned up an hour ......”
1 Star Review
Aug 01,2007
By:
'Peppy'
Aug 01,2007
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
3
people found
this helpful
When viewing the flat initially Scott turned up an hour late, I had to keep ringing the agent to get updates on when he would arrive.
The inventory was never done, the landlord changed but Allen and Crane failed to notify me and the payments ...
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3
people found
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