83% sales valuation accuracy
83% sales fee satisfaction
100% lettings valuation accuracy
71% lettings fee satisfaction
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2024
allAgents People Awards
Oct 06,2015
Oct 06,2015
0
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Agent was on time she walked me through the flat and told me all the information I needed to know and answered all of my questions I asked her.
Comment on agent fees
The agent fee was a little expensive I did shop around and I did see some for cheaper but went with this one because of where the flat is.
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Latest Reviews
11th Jan 2022
reviewed by 'Dan'
4th Sep 2018
reviewed by 'Lydia'
8th Mar 2017
reviewed by 'Nikola'
20th Dec 2016
reviewed by 'JoeA'
25th Nov 2016
reviewed by 'Alicia'
Opening Hours
Address
Pinnacle Letting & Estate Agents
9 Station Street
Gwent,Newport
Newport County
NP20 4AU
01633 223300
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 83% | £0 | £0 |
| Lettings | 100% | 71% | £400 | £1,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 4 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- NP1
- Newport city, the villages of Rhiwderrin, Crickhowell,
- NP10
- New Inn Pontypool, Cwmbran, Crosskeys Machen,
- NP19
- Risca, Usk, Chepstow, Rudry.
- NP20
- NP6
- NP9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Jan 11,2022
Jan 11,2022
0
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I urge you, if it's either rent through Pinnacle, or go without a home.. choose the latter.
We were with Pinnacle as an agent for 3 years and we spent pretty much the entire time desperate to leave them.
From the moment we picked up the ...
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Sep 26,2018
Sep 26,2018
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I had excellent customer service as a landlord with this team. Richard provided a professional appraisal of my property and passed on purchasing suggestions. Highly recommended...
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Sep 04,2018
Sep 04,2018
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My partner and I had never been Tennants before to we were a bit apprehensive but rachel made us feel comfortable right away.
She is always attentive and quick to respond to any query. She made our experience with pinnacle lettings very smooth and stress ...
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Comment on agent fees
Fees were reasonable.
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Mar 08,2017
Mar 08,2017
0
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The best agency in Wales . I'm so happy with ! Rachel you are the best ,thank you for all ! xxx...
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Comment on agent fees
Good
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Dec 20,2016
Dec 20,2016
1
people found
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Shambles since day one.
Genuinely don't know if I have the energy to list each issue caused to date...here's a few though:
* Told upon inspection after an initial 6 month contract we may be able to go a periodic tenancy...landlord didn't want that (fair ...
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Comment on agent fees
I have no idea what the fees are for. I don't ever recall having a phone call from Pinnacle, it's always me chasing them.
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Nov 25,2016
Nov 25,2016
0
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Lovely and friendly i cant wait to use pinnacle as an estate agent. There office is proffesional and clean. Lovely helpful staff...
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Oct 06,2015
Oct 06,2015
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people found
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Agent was on time she walked me through the flat and told me all the information I needed to know and answered all of my questions I asked her....
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read full review
Comment on agent fees
The agent fee was a little expensive I did shop around and I did see some for cheaper but went with this one because of where the flat is.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If you have been in contact with one member of staff in particular then please contact them directly. If the problem needs escalated then please email: [email protected]
Last updated at 1:27 PM 08/04/2015 by allAgents
