Tenant Network
Portsmouth, PO1
1.6/5, 14 reviews
14% recommended
100% lettings valuation accuracy
17% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“They are terrible with students, specially if you are a ......”

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Oct 03,2015
Minithumbdown
By: 'Student'
Oct 03,2015
3 people found
this helpful
They are terrible with students, specially if you are a foreigner. Try to avoid working with them.
They lost all our paperwork and kept asking us for it since they seem unable to organize it. They do not give you a personalised service and don't care about you, they only care about the money. They weren't helpful at all so we decided to contact our landlord and arrange everything with him. Thank god we did it, otherwise we would be living in the street right now!
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Opening Hours
Address

Tenant Network
30 Landport Terrace
Portsmouth
Hampshire
PO1 2RG
02392 293300

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 17% £325 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 2 11 0 0 0 0 0 0
Areas covered
  • PO1
  • PO4
  • PO5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA RICS
Latest Properties

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“This is the worst agency ever. An appalling s......”

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Dec 13,2019
Minithumbdown
By: 'Vikki'
Dec 13,2019
0 people found
this helpful
This is the worst agency ever. An appalling service they are just ripping people off and stealing money from students. The staff turn over is terrible and the directors are invisible. I would never recommend anyone to use them or Ashbourne Estate Agents who they ...
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“If I could give this company no stars, I woul......”

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Nov 25,2019
Minithumbdown
By: 'Penelope'
Nov 25,2019
1 people found
this helpful
If I could give this company no stars, I would. They are incompetent, lazy and money-grubbing. They take my money and do absolutely nothing. I have sent four emails - no replies. My tenant reported a problem - and they did nothing for over a ...
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“MONEY GRABBERS...”

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Oct 01,2019
Minithumbdown
By: 'Aleesha'
Oct 01,2019
1 people found
this helpful
DO NOT BOTHER. Where do I start… This unprofessional, money grabbing company is only there to rip people off whilst forcing them to live in unacceptable conditions. Before we even moved in, we were shown round by a man who knew absolutely nothing about the ...
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“Shittest agency ever! Total ignorance to any ......”

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Aug 08,2019
Minithumbdown
By: 'Teddy'
Aug 08,2019
1 people found
this helpful
Shittest agency ever! Total ignorance to any issues we have had (rat problems in the property)! They take so much money which they disguise as “fees”! Inexperienced, rude, stupid, ridiculous staff! They don’t pick up phones, they shut down the phone on you if ...
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“Worst property management team!...”

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Jun 26,2019
Minithumbdown
By: 'Faouzi'
Jun 26,2019
0 people found
this helpful
Hi, Thais is the worst agency I have interacted with. I have been subject to an extreme lack of professionalism from a property manager (based in the Southsea office). No answer to most of my emails, extremely long delay in dealing with urgent issues, unauthorised ...
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“Worst property management team!...”

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Jun 25,2019
Minithumbdown
smit
By: 'Faouzi'
Jun 25,2019
0 people found
this helpful
Hi, This is the worst agency I have ever interacted with. I have been subject to an extreme lack of professionalism from a property manager (based in the Southsea office). No answer to most of my emails, extremely long delay in dealing with urgent issues, ...
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“Regarding the letting of our property, the arranged viewings were ......”

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May 09,2019
Minithumbdown
By: 'R'
May 09,2019
0 people found
this helpful
Regarding the letting of our property, the arranged viewings were fine. Our contract was not explained clear enough when moving in, we were students securing our first property, it was not made clear that TN was only responsible for the letting and not management of ...
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Comment on agent fees
Despite being made aware of it at beginning of year - I still feel that a checkout fee for a property is exploitation of students, as it is required.
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“I've been with TN Southsea for over 3 years and they've ......”

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Jan 22,2018
Minithumbup
Jessica
By: 'Gavin'
Jan 22,2018
0 people found
this helpful
I've been with TN Southsea for over 3 years and they've consistently provided a great service in managing my tenancies. They've responded to the issues I've had promptly and made me feel like more than just a tenant....
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Comment on agent fees
Agents fees are completely in line with industry norms
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“I wish there were an option to rate them 0. Would ......”

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Sep 26,2017
Minithumbdown
By: 'Unimpressed'
Sep 26,2017
6 people found
this helpful
I wish there were an option to rate them 0. Would not recommend to my worst enemy. VERY unprofessional, and you can not get in contact with them. After having 5 people pay £240 for admin fee, they didn't seem to undertake any admin activity while our tenancy ...
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Comment on agent fees
BAD
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“If i could rate Tenant Network 0 stars i would. Before ......”

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Jul 05,2017
Minithumbdown
By: 'MannersRoad'
Jul 05,2017
4 people found
this helpful
If i could rate Tenant Network 0 stars i would. Before we moved in as students we were charged £240 admin fees each on top of deposit payments etc, we were also told that we had to purchase house insurance even though the house isn't our and ...
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Comment on agent fees
Very bad
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“We chose this property because it's bill included... but when ......”

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Nov 01,2015
Minithumbdown
By: 'Student'
Nov 01,2015
5 people found
this helpful
We chose this property because it's bill included... but when our contract ended and wanted to get back out deposit, they charge us a lot and told us it's because of the extra bills we overused. I wanted to get a statement from them to ...
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What agent could do to change your mind?
They do not deserve to have agent fees for their terrible service
Attached Filesnbsp;
Comment on agent fees
They do not deserve to have agent fees for their terrible service
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By: John Timber
Mar 01, 2016
View all comments (1)
I have had the exact same situation. I would like to get more information from you if that is possible because I am now seeking legal proceedings for TN. ...

“They are terrible with students, specially if you are a ......”

Share on :
Oct 03,2015
Minithumbdown
By: 'Student'
Oct 03,2015
3 people found
this helpful
They are terrible with students, specially if you are a foreigner. Try to avoid working with them. They lost all our paperwork and kept asking us for it since they seem unable to organize it. They do not give you a personalised service and don't ...
read full review
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“Our experience with Tenant Network was an absolute nightmare from ......”

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Sep 18,2015
Minithumbdown
By: 'Disappointed'
Sep 18,2015
1 people found
this helpful
Our experience with Tenant Network was an absolute nightmare from start to finish. We viewed the property and were charged a higher fee because it was...
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“I have been studying in Portsmouth for 3 years and have ......”

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May 09,2014
Minithumbup
By: 'Danielle'
May 09,2014
0 people found
this helpful
I have been studying in Portsmouth for 3 years and have used Tenant Network twice to find accommodation. On the whole it has been a positive experience and if asked I would recommend them to other students....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:34 AM 30/04/2019 by Chay Ebert

Awards won by Tenant Network, Portsmouth PO1 2RG



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