“We rented a house through RAH and overall the experience ......”
5 Star Review
Oct 02,2015
By:
'Julian'
Oct 02,2015
Branch: Cambridge, 7 Duke's Court, Newmarket Road
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: Yes
Postcode: CB1
Branch: Cambridge, 7 Duke's Court, Newmarket Road
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: CB1
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We rented a house through RAH and overall the experience was very positive. Initially, Alison went the extra mile in securing the house for us, organising a meeting between us and the owners so that we could talk through what they wanted from tenants.
Talitha managed the property, and during the tenancy there were very few problems, the odd problem being sorted in not too long at all. They dropped the ball once or twice, e.g. in not passing on to us the message that the owners were moving back after a year, which we found out because I enquired. But this was a minor point that wasn't an inconvenience as we still found out a long time before the tenancy ended.
And after the tenancy, Talitha kept in constant contact with us and with the owners over minor issues over the deposit, liaising between us and keeping us up to date. Payments were returned as soon as possible given the slight delay while an agreement was reached.
Overall, then, highly recommended, and a really refreshing change from so many other letting agencies.
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