“Outrageous customer service, very disorganised, negative and unhelpful. When dealing ......”
1 Star Review
Sep 29,2015
By:
'Whatever'
Sep 29,2015
Branch: Slough, 16 Windsor Road
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: SL1
Branch: Slough, 16 Windsor Road
Lettings (as a Tenant)
Rent PCM: £900
Postcode: SL1
3
people found
this helpful
Outrageous customer service, very disorganised, negative and unhelpful. When dealing with you on the phone very rude and behave like they're doing you a favour. Never again. Avoid this agency. They will blame you for absolutely everything and never do anything to help you when something breaks down. Really they could use some communication and customer service training but they would never consider any as they are too proud and always look down at you when you walk into their branch.
What agent could do to change your mind?
Far too late for that really. They could change in the future do they don't cause unnecessary trouble to other people. Employ someone who can smile and actually wants to do this job. These guys just sit there and hardly look at you when you walk in then make you wait while putting their shoes back on that they left under the desk. Riddiculius.
Attached Filesnbsp;
Comment on agent fees
Not relevant since fees were agreed with the landlord.
3
people found
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