Centro, Sheffield, S1
1.7/5, 22 reviews
18% recommended
86% lettings valuation accuracy
44% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“First of all, if there was rating worse than terrible ......”

Share on :
Sep 29,2015
Minithumbdown
By: 'Jon'
Sep 29,2015
6 people found
this helpful
First of all, if there was rating worse than terrible then that of what I would of chosen and I think they will still get 1 star (which is the lowest rating) but if no stars was an option then that is what I would choose.
After paying £300 admin as a single person moving in to a one bedroom I would of expected nothing short of a phenomenal service but as I expected I experienced the exact opposite of this. Prior to moving in I rang Blundells with several queries, is Sky TV available in the premises, how can I arrange to have internet ready for when I move in, what kind of parking is available at the property, I also requested some cleaning to be carried out within the property prior to me moving in as when I viewed it, it was not in a satisfactory state ready for my arrival. Blundells didn't deal with absolutely any of these requests, they had no answers for my queries and made absolutely no attempt to find any answers for me and were of no help or assistance whatsoever. Also upon my arrival the cleaning that I had been promised was going to be carried out of course was not. It was clear that after they had charged their extortionate £300 their job was done as soon as I'd keyed in my pin number on their payment machine.
Upon leaving my flat it took them 4 weeks to arrange for my deposit to be refunded even though they themselves had stated that I left the flat in immaculate condition. It then took a further 7 working days to enter my account and as I'm sure people can appreciate, I desperately needed the £650 deposit back in order to move into another flat. Upon finding a new flat I then needed a reference from Blundells which I stupidly thought would be free of charge as it can't possibly take more than about 30 seconds to complete. Unsurprisingly I was wrong and Blundells charged me £24 to complete this reference and they then advised that for this extortionate fee they would not be completing the reference immediately but they would do it within 48 hours which in itself is nothing short of a disgrace. However a week later it was brought to my attention that Blundells had not completed the reference. I called them and they advised that the request had not been sent through to their referencing department. As you could imagine I wasn't best pleased with this and I requested my money back and that the reference be completed immediately. I was then told that I would need to contact the branch I dealt with during my letting term to get the refund and that they couldn't get the reference done immediately but it would be done within another 48 hours. I then called the branch I originally dealt with and requested my money back that I had paid for the reference and also that the reference would be completed immediately. After this appalling customer service I thought they would do everything the could to appease me and put things right, I thought wrong. I was advised that they could not refund my money AND get the reference done immediately but that I had to choose one or the other. I didn't have time to argue any further so I chose the option of having my money back. I am still waiting for this and for the reference to be completed. * An absolutely disgusting company that will take you for all your worth at the drop of a hat.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Blundells
8 Fitzwilliam Street
Sheffield
South Yorkshire
S1 4JB
0114 358 6058

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 86% 44% £550 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 1 12 0 0 0 0 0 5
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“I have been using Blundells since 1998 to manage my properties ......”

Share on :
Sep 22,2023
Minithumbup
Lima Murph
By: 'Keith'
Sep 22,2023
0 people found
this helpful
I have been using Blundells since 1998 to manage my properties and have always found them efficient and courteous and willing to go that extra mile. I recently relet a flat with their help and they achieved a good result for me. They also helped me ...
read full review
Was this helpful? Yes

“I have been dealing with Blundells for more t......”

Share on :
Sep 15,2023
Minithumbup
Lima Murph
By: 'Ebrahim Jamal'
Sep 15,2023
0 people found
this helpful
I have been dealing with Blundells for more than 10 years and I’m extremely happy with their services and friendly staff specially Lima Murph. She is always supportive and she has an excellent customer services capabilities....
read full review
Was this helpful? Yes

“Wonderful experience...”

Share on :
Jun 29,2023
Minithumbup
Liam
By: 'Aishatu'
Jun 29,2023
0 people found
this helpful
It was a wonderful experience with Blundells Centro. The staff were very helpful. Most especially, Mr.Liam Murphy Bigley and Millicent Morgan. Thank you for the experience!...
read full review
Was this helpful? Yes

“I moved from my previous letting agent to Blu......”

Share on :
Jun 06,2023
Minithumbup
By: 'Mary'
Jun 06,2023
0 people found
this helpful
I moved from my previous letting agent to Blundells and found them very good to deal with. Got a very good tenant fairly quickly. Millie in Blundells was particularly helpful. Would recommend Blundells to Landlords and Tenants....
read full review
Was this helpful? Yes

“Absolute nightmares that couldn't organise a prayer meet in a nunnery...”

Share on :
Apr 28,2023
Minithumbdown
By: 'unhappyblundellsuser'
Apr 28,2023
0 people found
this helpful
Absolute nightmares that couldn't organise a prayer meet in a nunnery. They gave a move in date, took a security deposit, told me to use their tenants site to pay the first months rent and security deposit and when I logged in to donthat after ...
read full review
Was this helpful? Yes

“Worst lettings agents I've ever had. So unpro......”

Share on :
Aug 31,2022
Minithumbdown
By: 'Alina'
Aug 31,2022
0 people found
this helpful
Worst lettings agents I've ever had. So unprofessional. Every single communication with them had to be repeated and chased up multiple times to get any solutions. Always blamed the landlord however I was not allowed to contact the landlord directly as the property was blundells ...
read full review
Was this helpful? Yes

“Poor property management...”

Share on :
Jan 14,2022
Minithumbdown
By: 'Asad'
Jan 14,2022
0 people found
this helpful
We used their property management and tenancy service. They were extremely unprofessional and kept us bouncing between various people. They will only get in touch when it is financially incentivised directly for them. They delayed our claim which resulted in it being rejected, and are ...
read full review
Was this helpful? Yes

“Rob the deposit as much as possible with land......”

Share on :
Oct 07,2021
Minithumbdown
By: 'Simon'
Oct 07,2021
1 people found
this helpful
Rob the deposit as much as possible with the landlord. After I did the professional cleaning, they said: "I can appreciate if you did clean the flat, but as the report shows, it was not to the standard we expect."...
read full review
Was this helpful? Yes

“Terrible.Slow and poor repairs if they even ......”

Share on :
Sep 25,2021
Minithumbdown
By: 'Bethany Nelson'
Sep 25,2021
2 people found
this helpful
Terrible. Slow and poor repairs if they even repaired them, fleecing our deposit because they were too cheap to repair properly....
read full review
Was this helpful? Yes

“Utterly useless start to finish. Staff are in......”

Share on :
Jul 09,2020
Minithumbdown
By: 'Emily'
Jul 09,2020
2 people found
this helpful
Utterly useless start to finish. Staff are incompetent. My emails were ignored for a year and only got back in touch with me at the end of tenancy when they needed something from me, my problems never acknowledged. Several staff emailed asking for the same ...
read full review
Was this helpful? Yes

“Avoid This Letting Agency. I have used variou......”

Share on :
Jun 17,2020
Minithumbdown
By: 'Hugh'
Jun 17,2020
0 people found
this helpful
Avoid This Letting Agency. I have used various letting agencies and Blundells have by far been the worst. I have spoken with a few previous customers who seem to share a similar experience. Really terrible staff with poor work ethics, after they have signed up ...
read full review
Was this helpful? Yes

“Absolutely dreadful...”

Share on :
Jun 13,2018
Minithumbdown
By: 'Very'
Jun 13,2018
0 people found
this helpful
Blundells were to provide a service to find a tenant. I indicated the services I wanted in the proposed contract for the service and I indicated that I had a deposit protection scheme and wanted to use this not Blundells. The first invoice issued included ...
read full review
Comment on agent fees
You don't know what they might try to charge after they have provided the service. They also made an error inone of the many changing invoices
Was this helpful? Yes

“Worst agent, didn't even show up...”

Share on :
May 11,2018
Minithumbdown
By: 'A'
May 11,2018
0 people found
this helpful
Arranged two viewing with an agent Olivia, she didn't show up twice! She and her colleagues keep lying and covering up for each other about not showing up. Really really bad, they should not have a business. Can't even keep a simple appointment, don't have ...
read full review
Was this helpful? Yes

“REALLY DISGUSTING! They basically do not communicate with each other ......”

Share on :
Oct 30,2017
Minithumbdown
By: 'Unicorn'
Oct 30,2017
1 people found
this helpful
REALLY DISGUSTING! They basically do not communicate with each other at all! I called several times but get conflicting answers from different staff. Just got shocked by their rude and unprofessional attitude for changing their words whenever they want! Not to mention such a slow ...
read full review
Comment on agent fees
Not that far yer...
Was this helpful? Yes

“As far as we can discern this company is run ......”

Share on :
Mar 14,2017
Minithumbdown
By: 'visitor'
Mar 14,2017
6 people found
this helpful
As far as we can discern this company is run by con men and women. We started a let of a nice flat in a big apartment building in central Sheffield in late January that had some electrical problems that needed fixing right then that ...
read full review
Was this helpful? Yes

“Just avoid them. Their services are poor. they let you ......”

Share on :
Feb 11,2017
Minithumbdown
By: 'Safiya'
Feb 11,2017
4 people found
this helpful
Just avoid them. Their services are poor. they let you wait for ages to get something done. I paid a lot for nothing....
read full review
Was this helpful? Yes

“Awful, awful experience. So bad, that I refused to proceed ......”

Share on :
Sep 06,2016
Minithumbdown
By: 'Furious'
Sep 06,2016
4 people found
this helpful
Awful, awful experience. So bad, that I refused to proceed with the let and lost out on £300 of fees. Blundells even wanted me to insure the landlord's furniture! That's illegal, by the way. But it's in section 2.54 of their policy! Never again dealing with Blundells. ...
read full review
Comment on agent fees
Far too high relative to other agents in the area.
Was this helpful? Yes

“First of all, if there was rating worse than terrible ......”

Share on :
Sep 29,2015
Minithumbdown
By: 'Jon'
Sep 29,2015
6 people found
this helpful
First of all, if there was rating worse than terrible then that of what I would of chosen and I think they will still get 1 star (which is the lowest rating) but if no stars was an option then that is what I would choose. ...
read full review
Was this helpful? Yes

“I've been their customer for 2 years. It is terrible experience ......”

Share on :
May 22,2015
Minithumbdown
By: 'Warren'
May 22,2015
2 people found
this helpful
I've been their customer for 2 years. It is terrible experience to deal with this agent however I'm living with my wife and a new born so it is really difficult for us to move again. Anyway here's why it is terrible. 1. They charges me 250 pound ...
read full review
Was this helpful? Yes

“They charge the tenant £24 to release a reference, the only ......”

Share on :
Feb 16,2015
Minithumbdown
By: 'sarah'
Feb 16,2015
2 people found
this helpful
They charge the tenant £24 to release a reference, the only estate agents in Sheffield that do this. They told my new letting agent that I paid my rent late even though I had a standing order set up each month. They sent someone to inspect ...
read full review
Was this helpful? Yes

“My experience started off fine (or so I thought), when ......”

Share on :
Apr 29,2014
Minithumbdown
By: 'Peters91'
Apr 29,2014
2 people found
this helpful
My experience started off fine (or so I thought), when I called and arranged a viewing for a flat in the Q4 apartment block. I explained when I was planning on moving in (early to mid- June) and what I was looking for. The man ...
read full review
What agent could do to change your mind?
Could have kept me up to date/given me correct information rather than wasting my time
Attached Filesnbsp;
Was this helpful? Yes

“Never has something frustrated me as much as the service ......”

Share on :
Sep 27,2013
Minithumbdown
By: 'Sheffieldstar'
Sep 27,2013
2 people found
this helpful
Never has something frustrated me as much as the service I received from Blundells. When looking for a flat I tried to avoid Blundells as I had read previous reviews, however, the apartment I found looked amazing. I viewed the property with 2 other prospective tenants ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Blundells, Sheffield S1 4JB



Find the Best Agent to
Sell or Rent Your Home