I have used this company for the past 18 months.
They have excelled at everything from day one, the property was ready to move into on time and brilliantly clean. There was an inital issue which was stated from the start and fixed the following day.
Payments have always been taken on time, notice was always given before visits, even in an emergency. They have always kept both named tennants up todate on everything that was happening, never favouring to contact one above another.
inventory checks have always been performed frequently and always on the correct date.
I would recommend this estate agent for both lettings and management to anyone, they have been a pleasure to use and I wish all estate agents were like them!