This was our first experience of selling a home, and compared to what I have heard from others, this was a very easy, honest, and enjoyable experience. We could probably have not asked for better! Both Elizabeth and Simon were fantastic representatives of the agency. They both went above and beyond the call of duty, and it really felt like they cared about our home as much as we did. They were both very easy to contact at any time, although we didn't really need to contact them as they would always update us. They always knew what was happening with all other parties involved (i.e. solicitors, local authority etc.), which I feel is a very important attribute. They very much held our hand through this challenging process and supported us whole-heartedly, being very easily approachable, but also supportive and empathic too. Our sale was completed in just under 3months, from the point of accepting the offer. Without a doubt, I would give them 5stars for customer service, and would highly recommend them.