“Awful. Appeared nice, friendly and professional until things started going ......”
1 Star Review
Sep 23,2015
By:
'Disgruntled'
Sep 23,2015
Branch: Hull, 82 Newland Avenue
Services: They arranged our mortgage
Would you recommend?: No
Postcode: HU5
Branch: Hull, 82 Newland Avenue
They arranged our mortgage
Postcode: HU5
1
people found
this helpful
Awful. Appeared nice, friendly and professional until things started going wrong and didn't want to know or made it clear it wasn't their fault (when it was). Solicitors held up for weeks because they gave the sellers solicitor the wrong details. 2 weeks from exchanging on a house we went to measure up and another viewing had been made at the same time without us knowing. No apology was given and it was the manager who was doing the viewing (he also arrived 15 minutes late). I was pressured into using their mortgage adviser and have had nothing but problems, after paying £600 for it. Avoid if you can.
What agent could do to change your mind?
I complained after multiple problems and my complaint was not listened to so I'm going to the financial ombudsman. Useless.
Attached Filesnbsp;
Comment on agent fees
Go to London and Counteu-you'll save yourself ‚£600!
1
people found
this helpful
Was this helpful?
Yes