A lot of mixed reviews for Northwood Aberdeen, I would recommend any landlords and tenants not to take the risk of using Northwood Aberdeen.
I had to lodge a complaint with the Property Ombudsman so luckily didn't end up losing money (in fact gained slighly more). But this was no thanks to Northwood Aberdeen and the manager and his "*". When I complained to them and then Northwood Head Office about the state that the tenants had left my property in, they refused to accept any responsibility. Fortunately the Property Ombudsman agreed with my complaint. A lot of hassle though so only use if you want to take the risk.
What agent could do to change your mind?
Nothing. Northwood had ample opportunity to change my mind when I was going their complaints procedure.