Sarah Mitchell of the Havant road branch was invaluable in the recent purchase of our new home, ably assisted by her colleague, Hillary Landey.
We have had a drawn out saga where we lost 2 house sales before we sold(with another agent).
We were about to purchase another property which the vendor backed out at the last minute.
We think we could have almost lost the purchase of this proprty if it had not been for the hard work of these staff. The conveyancer we were using was being perhaps a little too insistent on seeing Fensa certs, and wanting indemnities in place that were really unimportant, when we are talking about 2 years left on a 12 year glazing guarantee, and an indemnity costing £45.
We think this may have been the reason we lost our first purchase because of similar pressure on the vendor. Sarah worked hard keeping everyone up to date and re-assuring all parties,vendors, buyers, solicitors, and probably saved the day.Nothing was too much trouble, and she is a credit to Town & Country.