“I have read reviews here and surprisingly my terrible, unlucky ......”
1 Star Review
Sep 18,2015
By:
'Very'
Sep 18,2015
Branch: Surbiton, 69 Victoria Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KT6
Branch: Surbiton, 69 Victoria Road
Lettings (as a Tenant)
Postcode: KT6
7
people found
this helpful
I have read reviews here and surprisingly my terrible, unlucky experiences completely align with other negative reviews. I strongly feel anything good written here is someone from their agency or someone they know such as a family member..
They don't know any basic details of the flat they are renting out. They don't know where the meter is, who supplies the energy and other utilities, they don't give you the keys you need. On top of these mishaps, they are the rude ones, they are arrogant, completely dismiss the notices of these problems I raised via email or phone. They did not even provide me properly signed contract as they are required by law. They advertised unfurnished place and repeatedly told me, confirmed me that it will be that way, but they don't even remove the furniture despite requests.. reminders.. it has bee a month but unbelievable disrespect to the tenant's rights.. when I said I will get rid of furniture my self, they were threatening me with cutting from my deposit already. From the day I put money in their account, which they keep asking unusually early, there are many problems with the flat and how they handle it but as I said, all they do is ignore you for your basic rights.. and if they ever respond, they are mean and they tell you off actually.. rather than you re supposed to do.
It is distressing.. very very.. I don't know what to do.. I will try to leave. In one month, too many problems, very ugly attitude. They ignore me completely now, left me alone with all these problems that it is no brainer an agency who rented me the place should have sorted out...
I say, keep away, even the flat sounds a best deal, keep away for your sanity.. peace. Wallakers equals trouble. They are not a civilized servicing company, I am shocked in England, dodgy appalling agencies like these still survive and do business.
7
people found
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