The agent was hospitable when i arrived in their offices. The agent was extremely professional. I had the property up with other with about 6 other agents but I came to Horler last of all, and surprisingly they were the only agent to secure me an offer. The agent was fast to get the tenants in and gave good honest advice at all times. they were also extremely quick on email communication and kept me informed of progress at all times. They adjusted the landlord-tenant agreement as required to ensure no smoking. they were also very quick on paperwork and were well organised when i arrived at their offices. I also fodun this agent went the extra mile with no quibble visits to the house and other locations to pick up various keys etc.