0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
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2024
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Sep 16,2015
Sep 16,2015
0
people found
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Tenant is still only paying old rent and the monthly payment S/O has still not been amended since the
effective date of 1 august 2014. Some arrears are being paid many months after the due date and the monthly statements from Pocock and Shaw contain many errors (i.e. August 15 statement shows monthly rent of £700 instead of £725 that was notified to the tenant in June 2014 without any mention of a £25 arrear for that month. On other statements a rent of £725 is shown but when the amount that is shown as being paid there is a difference of £25 with again no mention of an arrear. Mr Saunders latest response was
effective date of 1 august 2014. Some arrears are being paid many months after the due date and the monthly statements from Pocock and Shaw contain many errors (i.e. August 15 statement shows monthly rent of £700 instead of £725 that was notified to the tenant in June 2014 without any mention of a £25 arrear for that month. On other statements a rent of £725 is shown but when the amount that is shown as being paid there is a difference of £25 with again no mention of an arrear. Mr Saunders latest response was
What agent could do to change your mind?
Agents fees are no problem if he was fulfilling all of the requirements of the contract.Attached Filesnbsp;
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Agents fees are no problem if he was fulfilling all of the requirements of the contract.
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Latest Reviews
20th Apr 2023
reviewed by 'Rincymol'
16th Sep 2015
reviewed by 'Marie'
Opening Hours
Address
Pocock & Shaw
2 Wellington Street
New Market
Suffolk
CB8 0HT
01638 668284
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 0% | 50% | £725 | £725 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Apr 20,2023
Apr 20,2023
0
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I did rent through Newmarket pocock and shaw. Had a terrible experience in closing the rent. Payed 800 pounds for cleaning and painting, which can’t be justified....
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read full review
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Sep 16,2015
Sep 16,2015
0
people found
this helpful
this helpful
Tenant is still only paying old rent and the monthly payment S/O has still not been amended since the
effective date of 1 august 2014. Some arrears are being paid many months after the due date and the monthly statements from Pocock and Shaw contain many ...
read full review
read full review
What agent could do to change your mind?
Agents fees are no problem if he was fulfilling all of the requirements of the contract.Attached Filesnbsp;
Comment on agent fees
Agents fees are no problem if he was fulfilling all of the requirements of the contract.
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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