“I was persuaded to sign a contract as soon as ......”
1 Star Review
Sep 16,2015
By:
'No'
Sep 16,2015
Branch: Woking, 12A Commercial Way
Services: Lettings (Prospective customer)
Rent PCM: £1450
Would you recommend?: No
Postcode: GU21
Branch: Woking, 12A Commercial Way
Lettings (Prospective customer)
Rent PCM: £1450
Postcode: GU21
3
people found
this helpful
I was persuaded to sign a contract as soon as I started dealing with them with a view of getting the property immediately . I ended up not having the property because (according to them) the landlord had a better offer . That was after two weeks of wasting my time. And taking my deposit. This made me continue with them to find me another property. They showed me delapidated houses because they knew I was desperate and they had my £500 deposite which I have already signed in the first contract . I was past on to different people to deal with my housing issue. I ended up dealing with more than seven people in the letting department . ( steph, Caroline, Abie, Liz, Gary, Lara, Sam, Lisa etc etc). Can you beat that? After a month of waiting to get a house , they turned round to say I failed reference and therefore they will not give my deposite back. I had to fight with them to get my money back. UNBELIEVABLE !!!!!
What agent could do to change your mind?
The fees are too high
Attached Filesnbsp;
Comment on agent fees
The fees are too high
3
people found
this helpful
Was this helpful?
Yes
Whilst I appreciate this process can be stressful, we have to ensure that our landlords are protected and therefore we do require tenants to successfully complete our referencing process.
Once again, I am sorry to hear that you have not been happy with our service, and if you wish to discuss this further please feel free to contact me personally on 01483 741300 or email [email protected].
Many Thanks