“Complete incompetence on Peter Alan's behalf from branch level (Pontypridd) ......”
1 Star Review
Sep 11,2015
By:
'LP'
Sep 11,2015
Branch: Cardiff, Ty Croes Cwrlwys, Copthorne Way
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: No
Postcode: CF37
Branch: Cardiff, Ty Croes Cwrlwys, Copthorne Way
Lettings (as a Landlord)
Rent PCM: £550
Postcode: CF37
9
people found
this helpful
Complete incompetence on Peter Alan's behalf from branch level (Pontypridd) to Lettings Division in Culverhouse Cross. Neither the Team Leader nor the Finance Department knew when my next rent was due following the end of a tenancy agreement. "Management" fees are a joke - 13% including VAT when I had to constantly chase them and they didn't inspect my property once in 6 and a half months. They were also unprofessional in their dealings with my tenant. I had recommended them to two other landlords - neither of which use Peter Alan any longer either which is also very telling! I have no confidence whatsoever in their ability to perform their responsibilities.
What agent could do to change your mind?
Done their job properly! Inspected the property regularly. Renewed contracts punctually. Known when new contracts and rent was due. Things I took for granted that they would do. Silly me!
Attached Filesnbsp;
Comment on agent fees
Rip off considering the lack of management/service provided
9
people found
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