“Erol Dogruel has been extremely proactive for the past couple ......”
5 Star Review
Sep 10,2015
By:
'Mandy'
Sep 10,2015
Branch: London, 167 Putney High Street
Services: Lettings (as a Landlord)
Rent PCM: £1900
Would you recommend?: Yes
Postcode: SW15
Branch: London, 167 Putney High Street
Lettings (as a Landlord)
Rent PCM: £1900
Postcode: SW15
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Erol Dogruel has been extremely proactive for the past couple of years in finding a tenant at the termination of each lease. He is friendly, positive, knowledgeable, honest and most importantly, trustworthy and true to his word.
Erol and Jon went the extra mile on our most recent tenancy. They obtained quotes for decorating, co-ordinated fellow staff members to arrange a professional clean, worked with contractors to have access to the property, went into the property before and after the decorating to check that everything was in order and to take pictures to send to us in USA.
The most staggering behavior I have ever experienced from an agent which goes WAY BEYOND any landlords expectation in terms of service, was Jon Chandler-Gray & Kevin Hailey meeting a Bed Delivery company at the property (in their suites) to assist the delivery guy to carry 3 new beds up 3 flights of stairs, and carry 3 old beds down 3 flights of stairs into the van. No one was at the property so with the help of Erol's co-ordination, they took it upon themselves to go to the property to help with the delivery. We are so grateful and could not have had the flat ready to check the tenants in successfully without their help. Thank you all so much! Amazing customer service! You guys are fantastic!
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