100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
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2024
allAgents People Awards
Nov 28,2011
Nov 28,2011
2
people found
this helpful
this helpful
Was required to pay a full deposit (£5k) well before the move in date (2 weeks prior). The maintenance work that was agreed upon by the landlord (to be completed by the move in date) hadn't been completed when the agent gave the flat keys to me. Also, the keys we were given were copies of copies & we were subsequently locked out as the keys were faulty. Most of the fault lies with the landlord, but the agency didn't provide me with a copy of the lease, a receipt for monies paid etc until I contacted them several times to chase this up. They overcharged me as well, for the deposit & it took almost a week for the funds to be returned after I highlighted this. They also allowed for the flat to be leased without the gas safety certificate being completed, so our move in time was delayed until the evening when it was originally supposed to be 10am. Overall, the agent himself was nice enough, but very disorganised & I felt like I had to chase everything up all the time.
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Latest Reviews
24th Feb 2021
reviewed by 'Jessica'
14th Oct 2015
reviewed by 'Ruth'
28th Nov 2011
reviewed by 'Unhappy'
Opening Hours
Address
My Pad
16 Essex Road
Islington,London
Greater London
N1 8LN
020 7226 3533
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £176,995 | £176,995 |
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Feb 24,2021
Feb 24,2021
0
people found
this helpful
this helpful
I was buying from a MyPad Vendor and i can honestly say they were fantastic.
This was the Derby branch, lovely customer soft skills, very organised too.
Requests of pushing along solicitors, keeping me up to date, and immediate actions on rightmove were also greatly ...
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Oct 14,2015
Oct 14,2015
2
people found
this helpful
this helpful
Awful service. Called inquiring about a few properties on their website. Nick the letting agent was busy & would call me back. He didn't. I called 3 times the next day and only spoke to him when I insisted I'd hold until he was free. He then ...
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Oct 29, 2015
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(1)
Hello,
I am really sorry to hear that you have been unhappy with the service provided by our My Pad branch, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance.
If you could e-mail further details to me at [email protected], I can investigate the situation and try and resolve any outstanding issues for you.
I look forward to hearing from you.
Marilyn ...
Nov 28,2011
Nov 28,2011
2
people found
this helpful
this helpful
Was required to pay a full deposit (£5k) well before the move in date (2 weeks prior). The maintenance work that was agreed upon by the landlord (to be completed by the move in date) hadn't been completed when the agent gave the flat keys to ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
