“I own a portfolio of properties and have been a ......”
1 Star Review
Aug 26,2015
By:
'AKH'
Aug 26,2015
Branch: Ilford, Suite 6066th FloorOlympic House, 28-42 Clement
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: IG1
Branch: Ilford, Suite 6066th FloorOlympic House, 28-42 Clement
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: IG1
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I own a portfolio of properties and have been a landlord for a while. In all my time, I have not come across an agent as bad as this.
On terminating my relationship with this agent, my luxury penthouse had:
- water damage, due to the fact that the agent had forgotten to respond to the tenant who warned that there was a leak in the property prior to them going on holiday and requesting a repair
- flies in the apartment, due to rotting plaster and wood
- stolen items, and a lack of proper inventory leaving me to find this out once I returned from abroad (I was living outside of the UK at the time) and in no position to claim this back from the tenants
Previously they had forgotten to inform me that a tenant had served notice that they were vacating and told us at the last minute. They stated that they had sent us an email and phoned us, but no email was to be found (this is an easy thing to check) and they could not have spoken to us, since they didn't know our phone numbers in the country we were living in at the time.
Overall, this service was cheap (but not significantly cheaper than other managing agents in Ilford) and sadly very ameturish. I would advise landlords to stay away.
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