“Ben was very professional and we did feel like we ......”
2 Star Review
Aug 18,2015
By:
'Sel'
Aug 18,2015
Branch: Wilmslow, 32 Alderley Road
Services: Sales (as a Vendor)
Sold price: £270000
Would you recommend?: No
Postcode: SK91
Branch: Wilmslow, 32 Alderley Road
Sales (as a Vendor)
Sold price: £270000
Postcode: SK91
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Ben was very professional and we did feel like we had a good service initially, negotiated a good price on the house.
But then Ben stepped away and Jontook over.
Reeds rains were the most expensive if estate agents that we looked at. We were convinced by Ben that they have fewer properties to sell so thr service is better.
We had issues with our buyers as most people do. And had a situation where it felt like out estate agent was on the side of the buyer, not properly managing the buyer and instead saying that they feel like the middle man.
Even a few days before we are expected to complete, they ring up asking when is it you complete again??? Would not let them sell a can of coke for me.
Incredibly frustrating - please justify £3800 cost for what they did? I will use an online agent next time and pay £500. Yes the service isn't going to be great - but I'm paying almost 4 times less than with a high street agent. I wish I would have took the leap of faith this time.
Absolute robbery. They add no value. Made the process no smoother.
What agent could do to change your mind?
Manage the buyers better. Coordinate activities between solicitors with a phonecall like the estate agent who were used for the house we bought.
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