“Found LBW to be generally poor - their office administration ......”

Aug 10,2015
By: 'Paul Rogers'
Aug 10,2015
1 people found
this helpful
Found LBW to be generally poor - their office administration was a clearly a weakness as they often got confused and forgot to send out documents and more worryingly were bad at tracking rental payments. They were also slow to react when repairs were needed on the house so we moved elsewhere - would I use LBW again - no! They have been struck off from the Porperty Ombudsman Scheme also which was a bit worrying!
What agent could do to change your mind?
We just wanted LBW to be more pro-active concerning repairs - they were indifferent. We could put up with the poor office administration as it only made them look a bit silly but their reluctance to arrange any repairs was not acceptable
Attached Files
Was this helpful? Yes
Aug 19, 2015
As requested if you wish to make derogatory complaints then you should have the decency to discuss them as we have said we do not recognise "Paul Rogers" and therefore need to discuss matters. You have the time to view and post online therefore you should find the time to discuss this as requested.
By: Paul Rogers
Aug 18, 2015
Can't believe that LBW adopt a user name that means 'fedupwithmoaners' - says it all really!! Then you ask me to contact you - why would I waste my time!!
By: fedwothmoaners
Aug 17, 2015
Could "Mr Rogers " please contact LBW on 01252 620040 as we do not recognise any of your details and feel that as we have no complaint from yourself that the right redress is given.

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Unit 1-2 Heritage House, Grove Farm, The Street Crookham Village, Fleet
GU51 5RX

01252 620040

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