0% lettings valuation accuracy
67% lettings fee satisfaction
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2024
allAgents People Awards
Aug 06,2015
Aug 06,2015
1
people found
this helpful
this helpful
The rudest, most unprofessional letting agent I've ever had to deal with. Whilst the condition of the property wasn't too bad when I moved in, there were a few problems which I reported to the company office, only to be told I had to report these issues directly to the landlord (who also happened to be the letting agent), and was given another number to call him on.
I called this number and was instantly met with agression and hostility. He hung up on me and then proceeded to send me rude and abusive text messages, accusing me of damaging his property and trying to claim money for it. To top things off, he refused to speak to me on his office number so it was very difficult to get any dialogue with him.
Having spoken to some of my co-residents, some of them had similar experiences before I moved in, and had saved his abusive emails as evidence.
To top things off, the bills we were paying claimed to include council tax, but I sometimes found torn up council tax forms in the bin after a landlord's inspection, which clearly showed that the landlord was registered as the sole occupant of the house. There were 6 tenants living in there.
Avoid this company like the plague, and also avoid the other company run by the same man - Hallam and Co.
I called this number and was instantly met with agression and hostility. He hung up on me and then proceeded to send me rude and abusive text messages, accusing me of damaging his property and trying to claim money for it. To top things off, he refused to speak to me on his office number so it was very difficult to get any dialogue with him.
Having spoken to some of my co-residents, some of them had similar experiences before I moved in, and had saved his abusive emails as evidence.
To top things off, the bills we were paying claimed to include council tax, but I sometimes found torn up council tax forms in the bin after a landlord's inspection, which clearly showed that the landlord was registered as the sole occupant of the house. There were 6 tenants living in there.
Avoid this company like the plague, and also avoid the other company run by the same man - Hallam and Co.
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Latest Reviews
18th Aug 2017
reviewed by 'Anonymous'
1st Aug 2017
reviewed by 'BBH'
Opening Hours
Address
House-M8s
113 Promenade
Cheltenham
Gloucestershire
GL50 1NW
01242 898001
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 67% | £400 | £400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Aug 18,2017
Aug 18,2017
0
people found
this helpful
this helpful
I would under no circumstances reccomend this agency to anyone. I found my experience with them particularly difficult, hence why after 6 months, I have been forced to vacate the property. During many occasions, I have felt taken advantage of by the agency. For example, a ...
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Comment on agent fees
Bad.
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Aug 01,2017
Aug 01,2017
0
people found
this helpful
this helpful
I don't usually write reviews, but house-m8s were really helpful for me and I was very happy with my experience with them - I don't know why they have a 1 star review! Very helpful, friendly and professional throughout - can't be faulted....
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Comment on agent fees
Very good
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Aug 06,2015
Aug 06,2015
1
people found
this helpful
this helpful
The rudest, most unprofessional letting agent I've ever had to deal with. Whilst the condition of the property wasn't too bad when I moved in, there were a few problems which I reported to the company office, only to be told I had to report ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
