Urban Property Services
Stockport, SK1
1.8/5, 5 reviews
20% recommended
100% lettings valuation accuracy
20% lettings fee satisfaction



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“I recently lived in a property let and 'maintained' by ......”

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Aug 02,2015
Minithumbdown
James
By: 'All_My_Things_Are_Ruined'
Aug 02,2015
5 people found
this helpful
I recently lived in a property let and 'maintained' by Urban Property Services.
On viewing the place we were told that it was to be painted, cleaned and serviced before moving in. It was not. We were told that the alarms worked, they did not.
The property went from bad to worse, LOTS OF DAMP. Damp that caused several health issues and damaged to ALL of my belongings, I stank regardless of using a dehumidifier (Constantly with a high electric output!!) and washing clothing constantly. The carpets are sodden with damp and the walls extremely mouldy. This is not up to any health codes. The agents must have known about the damp and mould issue as this seemed to have been a long lasting problem.
There were several other issues other than the damp and mould.
The floorboards in the living room were not fitted correctly and moved constantly, the furniture was so old that it did not have purpose.
The bathroom!! the bathroom was horrendous. The entire plumbing for the flat ran through a not fit for purpose Saniflo maciator. This broke down twice over a 7 month period. The first time, the pipe burst at the back due to lack of service, leaving me with sewage spraying up the walls and all over the bathroom. As this was after 6oclock I was unable to reach the agency. (They do not have an emergency number!!!) I was forced to get an emergency plumber out to the tune of £200, which the agency refused to refund as 'I could have waited'.
The second time the Saniflo system simply ceased to work, causing a sewage overflow from the toilet. I could not use the toilet, shower, bathroom sink or kitchen sink until this issue was fixed. Once again this was out of hours and this time I waited until the morning. UPS sent out a plumber who left because he 'couldn't stomach it', I was left for another day and told it would get sorted the day after. The following day another plumber was sent out and once again was unable to do anything due to 'parts'. This continued for 4 days. When I called to ask what to do about going to the bathroom or having a shower I was asked
What agent could do to change your mind?
expensive.
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Comment on agent fees
expensive.
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Opening Hours
Address

Urban Property Services
48 Hall Street
Stockport
Greater Manchester
SK1 4DA
0161 429 8843

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 20% £475 £610
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 4 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
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“The team at Urban Property Services are the most unprofessional ......”

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Mar 05,2018
Minithumbdown
James
By: 'Leah'
Mar 05,2018
2 people found
this helpful
The team at Urban Property Services are the most unprofessional people I have ever had the displeasure of dealing with. Prior to signing my agreement I was told that the property would be cleaned and painted and generally in an acceptable state to live in, ...
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“I rented a property of theirs in Stockport for 6 months.......”

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Sep 04,2017
Minithumbdown
By: 'Anne'
Sep 04,2017
5 people found
this helpful
I rented a property of theirs in Stockport for 6 months. After a few months, me and my partner began to feel incredibly sick, flu like symptoms that would not budge. We contacted Urban property Services as we felt there may be a problem with the ...
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Comment on agent fees
They charge you a fee for everything.
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“i recently moved from a property let and manintained by ......”

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Jul 21,2017
Minithumbdown
By: 'Anonymous'
Jul 21,2017
5 people found
this helpful
i recently moved from a property let and manintained by urban property services (offerton branch). Getting the let agreed was the easy part as they were very prompt at taking my money. I was told the property would be freshly painted throughout and professionally cleaned, ...
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Comment on agent fees
Expensive
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“Urban Property services have been great at managing my rental ......”

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Mar 08,2017
Minithumbup
James
By: 'Ian'
Mar 08,2017
0 people found
this helpful
Urban Property services have been great at managing my rental property. They always keep me informed about any maintenance issues and have always been great at getting the property filled at the end of a tenancy. James is excellent and so is Anita....
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Comment on agent fees
Good
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“I recently lived in a property let and 'maintained' by ......”

Share on :
Aug 02,2015
Minithumbdown
James
By: 'All_My_Things_Are_Ruined'
Aug 02,2015
5 people found
this helpful
I recently lived in a property let and 'maintained' by Urban Property Services. On viewing the place we were told that it was to be painted, cleaned and serviced before moving in. It was not. We were told that the alarms worked, they did not. ...
read full review
What agent could do to change your mind?
expensive.
Attached Filesnbsp;
Comment on agent fees
expensive.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Urban Property Services, Stockport SK1 4DA



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