“We have been a landlord for over 7 years with this ......”
5 Star Review
Aug 02,2015
By:
'Maria'
Aug 02,2015
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Services: Lettings (as a Landlord)
Sold price: £146000
Would you recommend?: Yes
Postcode: M98
Branch: Manchester, Ground Floor, Oxid House, 78 Newton Street
Lettings (as a Landlord)
Sold price: £146000
Postcode: M98
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We have been a landlord for over 7 years with this company.
Emma Flynn was our main contact and she is exceptional at her job, very knowledgeable with the legislation, as we had some difficulties with our last tenant, before we decided to sell our property.
We had a nightmare with Manchester City Council too, in relation to council tax, which she managed to unravel for us, as she had kept very accurate records on tenancy change over. She was supportive, efficient and always kept us informed and made sure that any repairs were done efficiently,either by the literature we gave her with our landlord insurance, or via their in house maintenance ,which was efficient and reasonably priced. I would highly recommend this agency, if you are thinking of using an agent to let your property.
We decided to sell the property last year and Mark Diamond was very helpful and efficient. He gave us feedback by email or phone on the viewings. We had a sale that failed earlier this year, but once we managed to secure another buyer, with no chain, with the help of Libby and Caroline, who were very professional and courteous, they got a Solicitor for us that pushed the sale and completed all the paperwork in just over 3 weeks, which was very swift and impressive. We also got a discount on the agency selling fees, as we were landlords for so many years, which was most welcome. This agency has 1st class customer service and I do not hesitate to recommend them, as they are a friendly, approachable and efficient team in both departments, who will make whatever journey you are on, as stress free as possible. Thank you Philip James for all your support and hard work on our behalf over the years, it is very much appreciated.
Comment on agent fees
The fees for letting were 10% which is the average cost.
We got a discount on the agency selling fees from the Director which was very welcome, in some cases, less than half of what other agents wanted to sell our property. They were very fair and transparent throughout our dealings with them.
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