Barnsley, S70
3.9/5, 7 reviews
71% recommended
80% sales valuation accuracy
83% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

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“Well, the option says 'I sold a property using them'. ......”

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Jul 29,2015
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Stephen
By: 'A.'
Jul 29,2015
2 people found
this helpful
Well, the option says 'I sold a property using them'. Better to say 'I gave up trying to sell a property using them'. It is true to state that estate agents as a rule do little and charge a lot - 'money for old rope', to coin a phrase. Where Yourmove are concerned, it is far better to say 'money for no rope'.

Once their salesperson has got you to sign up to their glossy package, they are frankly not interested in anything but your money. They published details of our property a week late, full of errors that, although quick to fix should never have been there in the first place (and wouldn't have been, had we ever been given the opportunity to proofread) and what's more - despite the fact we were already paying extra (and partially upfront) for some 'premium package' that didn't include professional photography. That should've been our first clue something was amiss.

No emails, no updates despite repeated contact of a disgruntled nature, practically zero activity of any kind and completely disorganised and disjointed in their approach.

They can't even handle complaints right - their 'customer relations' personnel exist only to patronise and strong-arm, and scarcely even bother to read complaints. They don't bother to make contact to clarify the situation or conduct any sort of investigation. They aren't even quick about getting around to demanding you cough up - which is basically all they do. They couldn't give a toss about their company's image, or addressing failings or even admitting that there were failings. All they care about is your money. Actually, that'd be a better name for the company: YourMoney.

After months of rigmarole I got them to knock some money off the 'enhanced marketing services' - which should be called 'SFA' instead. I accepted this 'amicable settlement' mostly because I have more important things to do with my life. I know that's what they're banking on, so well played.

Only use this company if you want to throw your money away. They aren't bothered about the job and are a combination of bone idle and money grubbing.

I suppose I should be grateful - Yourmove have taught me to avoid estate agents like the plague. Once bitten, twice shy - I'll sort it out myself from now on.
What agent could do to change your mind?
The only thing Yourmove are interested in selling is their fee-incurring services. They certainly aren't bothered about selling property.
Attached Filesnbsp;
Comment on agent fees
The only thing Yourmove are interested in selling is their fee-incurring services. They certainly aren't bothered about selling property.
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Opening Hours
Address

Your Move
9 - 11 Eldon Street
Barnsley
South Yorkshire
S70 2JR
01226 240090

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 83% £102,500 £171,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 3 1 1 0 0 1
Areas covered
  • S70
  • S71
  • S72
  • S75
  • S36
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“Highly recommended amazing service great comm......”

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Oct 21,2022
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Joe
By: 'Kelly sharp'
Oct 21,2022
0 people found
this helpful
Highly recommended amazing service great communication and sold my house in 4 hours nicola and joe where so helpful and the sale went through smoothly ⭐️⭐️⭐️⭐️⭐️...
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“Very pleased with your move and would highly recommend...”

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Feb 08,2022
Minithumbup
Liz
By: 'Katie'
Feb 08,2022
0 people found
this helpful
Very pleased with your move and would highly recommend, I have recently used your move to help me let my property. It was Liz who assisted with the majority and also louise who kept me up to date with their progress. I got a good ...
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“I don’t usually bother with writing reviews, ......”

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Dec 16,2020
Minithumbup
By: 'Hilary'
Dec 16,2020
0 people found
this helpful
I don’t usually bother with writing reviews, but the service I received from Your Move Barnsley was excellent. I was kept informed at every step of the process, and the team were professional and helpful. I will certainly use them again in the future...
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“Thank you...”

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Oct 16,2018
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Jessica
By: 'Ian'
Oct 16,2018
0 people found
this helpful
Professional, friendly, staff at the Barnsley branch.. Jess was the agent who looked after our house sale and honestly, I couldn't recommend them or her higher. We have a bad experience with the first estate agent we tried, so I was quite cautious on choosing ...
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Comment on agent fees
We were informed the fees for the sale the day we signed the contract. These we in line with all the other estate agents in the area, so there was no shock or surprise when it was paid.
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“Sale of house in Ardsley...”

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Jul 26,2018
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Stephen
By: 'Neil'
Jul 26,2018
3 people found
this helpful
Stephen and his team, Emma, Jess & Rosie have provided me with an excellent and most professional service. Their customer service is second to none. I have now sold my property and am in debt to the Barnsley Your Move team for their dedication and personal ...
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“Charged me over £2000 to put a few photos on there ......”

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Jan 27,2016
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By: 'crap'
Jan 27,2016
4 people found
this helpful
Charged me over £2000 to put a few photos on there website ,didnt get one bit of interest after 6 months,had to drop the price and sell the property ourselves .waste of time all they are interested in is there fee ....
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What agent could do to change your mind?
Bad a right rip off
Attached Filesnbsp;
Comment on agent fees
Bad a right rip off
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“Well, the option says 'I sold a property using them'. ......”

Share on :
Jul 29,2015
Minithumbdown
Stephen
By: 'A.'
Jul 29,2015
2 people found
this helpful
Well, the option says 'I sold a property using them'. Better to say 'I gave up trying to sell a property using them'. It is true to state that estate agents as a rule do little and charge a lot - 'money for old rope', ...
read full review
What agent could do to change your mind?
The only thing Yourmove are interested in selling is their fee-incurring services. They certainly aren't bothered about selling property.
Attached Filesnbsp;
Comment on agent fees
The only thing Yourmove are interested in selling is their fee-incurring services. They certainly aren't bothered about selling property.
Was this helpful? Yes
No image available Jessica
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.your-move.co.uk/help/complaints-process
Last updated at 2:31 PM 15/12/2015 by allAgents

Awards won by Your Move, Barnsley S70 2JR



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