Alwyne Estates have been letting and managing property for me for over ten years.
In that time I have never had a problem tenants, the rents are collected and paid on time and the properties have never been empty for more than a couple of weeks. Refurbishment, maintenance and any problems are dealt with swiftly and without necessary expense.
The staff at Alwynes are unfailingly polite and quick to respond. You get a really personal service. When placing tenants they have always been careful to do their research, minimising the kind of risks that I have heard other landlords complain about.
They are reasonable in their terms - should your circumstances change. I would be hard pressed to find an agent I feel more comfortable with - they feel like a bespoke service.