Solihull, B91
4.9/5, 508 reviews
99% recommended
99% sales valuation accuracy
98% sales fee satisfaction



Property Features

Estate Agents in Solihull, Knowle and Balsall Common - Simon Burt

“This propoertly unexpectedly came back on the market and Simon ......”

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Jul 14,2015
Minithumbup
Simon
By: 'Nigel'
Jul 14,2015
1 people found
this helpful
This propoertly unexpectedly came back on the market and Simon made the time to show my wife and I round on seperarte days due to work commitments. The vendor needed to complete quite quickly so Simon and his staff ensured things moved through the process asap. The after sales team contacted us with regular updates and all went through on time. Simon was also extremenly helpful in arranging some additional surveys that we required. The after sales support and assistance with surveys reduced the stress often acoompanied with moving house and these services are not something i have experienced with some othe estate agents, Simon Burts's offer a friendly, professional service and come highly recommended.
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Opening Hours
Address

Simon Burt The Estate Agent
Malvern House, New Road
Solihull
West Midlands
B91 3DL
0121 705 4040

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 98% £39,000 £35,500,066
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 332 0 161 5 5 1
Areas covered
  • Solihull
  • Knowle
  • Balsall Common
  • Birmingham
  • Dorridge
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

Images & Videos

“Strongly recommend- friendly and efficient...”

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Nov 27,2021
Minithumbdown
Simon
By: 'Ann'
Nov 27,2021
0 people found
this helpful
Very efficient and friendly team. Appropriate regular update on sales progression and liaison with all relevant individuals to ensure smooth progression from viewing through to completion. Would highly recommend!...
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“I recently sold my flat through Simon Burt an......”

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Nov 24,2021
Minithumbup
Simon
By: 'Ben'
Nov 24,2021
1 people found
this helpful
I recently sold my flat through Simon Burt and I am delighted with the service that they provided. Importantly for me, I was kept updated throughout the process and the sale went through without any issues. Simon and his team showed great professionalism and a ...
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“Helpful, Prompt and swift service...”

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Nov 17,2021
Minithumbup
By: 'Palaniappan Rajmohan'
Nov 17,2021
1 people found
this helpful
Shown the house around, said its salient point to buy the property and also helped us to negotiate to get the house with all the accessories and fittings....
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“great communication and effecient through out......”

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Nov 15,2021
Minithumbup
By: 'gagahome'
Nov 15,2021
1 people found
this helpful
great communication and effecient through out the staff have been very helpful, will use again if any thing new comes up to the market...
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“Second time using Simon and the team to sell ......”

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Oct 14,2021
Minithumbup
Simon
By: 'Dan'
Oct 14,2021
1 people found
this helpful
Second time using Simon and the team to sell my home. Would highly recommend - they managed lots of moving parts exceptionally well...
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“Excellent and prompt service. Good knowledge ......”

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Oct 14,2021
Minithumbup
Simon
Ellie
By: 'Sabitha'
Oct 14,2021
0 people found
this helpful
Excellent and prompt service. Good knowledge of the property being sold. Always responded to our queries and were always accessible....
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“Excellent service from start to finish, frien......”

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Sep 16,2021
Minithumbup
By: 'Karen Wright'
Sep 16,2021
1 people found
this helpful
Excellent service from start to finish, friendly and efficient. Simon and his staff went the extra mile to help, particularly Lorraine - Sales progression team ....
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“Simon and his team provided an outstanding pr......”

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Sep 14,2021
Minithumbup
Simon
By: 'Richard Deane'
Sep 14,2021
1 people found
this helpful
Simon and his team provided an outstanding professional service throughout ensuring that we were informed every step of the way. Highly recommended....
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“Simon and his team provided me with a five st......”

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Aug 30,2021
Minithumbup
Simon
By: 'Anna B'
Aug 30,2021
2 people found
this helpful
Simon and his team provided me with a five star experience from start to finish. They were all highly professional yet approachable. I would highly recommend the team to anyone looking to sell their property....
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“Property sale...”

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Aug 09,2021
Minithumbup
Ellie
By: 'Dr'
Aug 09,2021
1 people found
this helpful
Friendly and personalised advice, flexible viewings around the client needs. The sales progression team were very helpful post sale to achieve the target completion date. Would definitely recommend....
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“Excellent swrvice...”

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Aug 03,2021
Minithumbup
Simon
Ellie
By: 'Saima & Zee'
Aug 03,2021
0 people found
this helpful
Excellent customer service from Simon Burt Estate Agents. Simon has just sold our property a couple of months ago and we must say that the service was extremely great. We were informed throughout the whole process of our sale. Kept us updated with feedback from ...
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“Fantastic service!...”

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Jul 30,2021
Minithumbup
Simon
By: 'Rich Barrick'
Jul 30,2021
0 people found
this helpful
Simon and the gang! What can I say, we had two properties to sell in the middle of the pandemic, Simon sold both at the asking price. Always available for a reassuring chat and advice, all I can say is Simon Burt got it done! 10/10!...
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“Very professional throughout the entire proc......”

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Jul 26,2021
Minithumbup
Maddy
By: 'Michael & Marie'
Jul 26,2021
0 people found
this helpful
Very professional throughout the entire process. Maddy and especially Lorraine were remarkable in keeping us informed of each single step of the buying process....
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“Excellent. Simon and his team were extremely ......”

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Jul 18,2021
Minithumbup
Simon
By: 'Pat & Julia'
Jul 18,2021
1 people found
this helpful
Excellent. Simon and his team were extremely professional on all levels in handling our house sale. Property sold in less than a week which we feel sure was down to the way Simon conducted the 3 viewings we had. Would definitely recommend Simon Burt The Estate ...
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“Perfection...”

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Jul 15,2021
Minithumbup
Simon
By: 'Lucy'
Jul 15,2021
1 people found
this helpful
I simply wouldn't use anyone else to sell my home again. Simon and his entire team have been exemplary throughout the process. In such an unprecedented and highly unusual global situation, Simon has been nothing but outstanding. His thoughtfulness, consideration and professionalism have been second ...
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“House Sale...”

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Jul 14,2021
Minithumbup
By: '.'
Jul 14,2021
2 people found
this helpful
I received a very professional service. There were some problems during the sale but I was fully supported throughout the process. I highly recommend Simon Burt The Estate Agent....
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“Extremely friendly approach. We were kept informed throughout and chased ......”

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Jul 14,2021
Minithumbup
By: 'Mr'
Jul 14,2021
2 people found
this helpful
Extremely friendly approach. We were kept informed throughout and chased politely when needed. Made a big difference to the pressures of buying a house....
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“Very thorough work behind the scenes by Simon......”

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Jun 26,2021
Minithumbup
Maddy
Lorraine
By: 'John C'
Jun 26,2021
3 people found
this helpful
Very thorough work behind the scenes by Simon Maddy & Lorraine, made the house buying experience for my daughter & boyfriend seamless, and more importantly we’re always on the end of the phone for any queries or updates - well done to the team 👍👍...
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“Very helpful and professional, we had previou......”

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Jun 24,2021
Minithumbup
By: 'Faye'
Jun 24,2021
2 people found
this helpful
Very helpful and professional, we had previously tried two other estate agents with no success. Our apartment had an offer within 8 weeks with Simon Burt! Thanks for your help....
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“Recently bought a property sold through Simon......”

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Jun 22,2021
Minithumbup
Simon
Lorraine
By: 'Neil'
Jun 22,2021
2 people found
this helpful
Recently bought a property sold through Simon Burt Estate Agents. They were, on more than one occasion, the only party within the chain where I could get up to the minute information and progress when things slowed down. Thanks especially to Lorraine....
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“The whole purchase process was quite smooth. ......”

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Jun 22,2021
Minithumbup
By: 'Kaustav'
Jun 22,2021
2 people found
this helpful
The whole purchase process was quite smooth. When we wanted to arrange a second viewing following the acceptance of our offer, it was arranged smoothly....
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“Fantastic Customer Service...”

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Jun 10,2021
Minithumbup
Ellie
Simon
By: 'Sunita'
Jun 10,2021
3 people found
this helpful
I have known Simon and his team for over 3 years, and have purchased and sold properties through them during this time. The service I received was fantastic, everything has always been on time and accurate, and precise. I would highly recommend Simon Burt to anyone ...
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“Definitely recommend!...”

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Jun 02,2021
Minithumbup
Ellie
Simon
By: 'Sarah'
Jun 02,2021
2 people found
this helpful
This is the second time we have used Simon Burt, this time for a sale. The service is super, friendly team, helpful and always on your side to get things across the line! I have recommended Simon to others and I would not hesitate to ...
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“Kudos to Simon and his team...”

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May 25,2021
Minithumbup
Simon
Lorraine
By: 'Chris'
May 25,2021
2 people found
this helpful
Simon and his team have been thoroughly brilliant throughout the whole buying process. As a first time buyer I embarked with trepidation to be fair, especially after having not had a great experience with another agent just beforehand. Simon conducted the viewing, and was clearly ...
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“We had a very positive experience with Simon......”

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May 25,2021
Minithumbup
Ellie
By: 'Julie'
May 25,2021
2 people found
this helpful
We had a very positive experience with Simon and his team. Professional from the beginning. Ellie was great in contacting us regularly to update us on all proceedings. I would not hesitate to use this company again. Worth the 5 star review!!...
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“We sold our apartment through Simon Burt and ......”

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May 13,2021
Minithumbup
Simon
Lorraine
By: 'Ashley'
May 13,2021
2 people found
this helpful
We sold our apartment through Simon Burt and could not rate the service from Simon and the whole of his team highly enough. The initial valuation and consultation was friendly, informative and no pressure. The marketing of the property including the imaging was of an ...
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“Using Simon Burt estate agents was our first ......”

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May 05,2021
Minithumbup
Ellie
Simon
By: 'Graeme Jarvie'
May 05,2021
2 people found
this helpful
Using Simon Burt estate agents was our first choice and from start to finish I was extremely happy with the service we received and the value for money. We had 10 viewings and 2 offers within the first week or so. After accepting one of the offers ...
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“Simon and the team (including Maddy, Ellie an......”

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Apr 29,2021
Minithumbup
Maddy
Ellie
By: 'No'
Apr 29,2021
3 people found
this helpful
Simon and the team (including Maddy, Ellie and Dawn) were a joy to deal with, we received a polite and professional service throughout the marketing, viewings, sales and post sales process. Simon really expressed the level of enthusiasm for our property and was clearly passionate ...
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“Excellent customer service...”

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Apr 27,2021
Minithumbup
Ellie
Lorraine
By: 'Sarah'
Apr 27,2021
2 people found
this helpful
Simon and his team have been fantastic throughout the whole process of sale. From the sales team Ellie was great in informing us of viewings and keeping us updated throughout the process when we received our initial offer. Post sales and Lorraine has been great ...
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“A big thanks to Simon and his team for all th......”

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Apr 27,2021
Minithumbup
Simon
By: 'Mark & Anita'
Apr 27,2021
2 people found
this helpful
A big thanks to Simon and his team for all their help in selling our property which happened in only a few weeks. We haven't moved home for over 30 years so Simon was incredibly helpful and guided us through the process which can be quite ...
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Staff picture Simon
(406)
Staff picture Maddy
(75)
Staff picture Dawn
(29)
Staff picture Sue
(49)
Staff picture Louisa
(30)
Staff picture Ellie
(24)
No fees information available
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Complaints Procedure

Complaints Procedure
Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
Information for Customers
Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One – Verbal Complaint
All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – Written Complaint
If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 11:58 AM 22/06/2020 by allAgents

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Simon Burt The Estate Agent

Branch - Solihull, B91