“Worst letting agent I've ever dealt with. 3 m......”
1 Star Review
Nov 22,2021
By:
'Anush'
Nov 22,2021
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS12
Lettings (as a Tenant)
Postcode: LS12
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Worst letting agent I've ever dealt with. 3 months and counting for basic maintenance to be carried out. 19/20 won't pick up the phone and are almost just as bad with emails. Avoid at all costs....
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“I rented a two bed with my friend at the star......”
1 Star Review
Jul 22,2021
By:
'Caramel'
Jul 22,2021
Services: Lettings (as a Tenant)
Rent PCM: £1058
Would you recommend?: No
Postcode: LS7
Lettings (as a Tenant)
Rent PCM: £1058
Postcode: LS7
0
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I rented a two bed with my friend at the start of July Last year. Walking into the office staff were nice and assured us if there were any issues we just needed to contact them or Byron. We were told a little bit of ...
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“I'd give them no stars if I could. The proper......”
1 Star Review
Sep 20,2020
By:
'Zain'
Sep 20,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS2
Lettings (as a Tenant)
Postcode: LS2
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I'd give them no stars if I could. The property was dirty when we moved in, even though there was a delay in us getting the keys so that the place could be cleaned...
Even after calling multiple times the flat was not cleaned and ...
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“Very disrespectful, I booked a house viewing ......”
1 Star Review
Jul 03,2020
By:
'Ibra'
Jul 03,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS2
Lettings (as a Tenant)
Postcode: LS2
0
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Very disrespectful, I booked a house viewing and they had me waiting for over an hour. I called them many times and they kept making excuses and they didn't even show up in the end... What a waste of time...
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“The worst agency eve...”
1 Star Review
Nov 03,2019
By:
'Nikos'
Nov 03,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS4
Lettings (as a Tenant)
Postcode: LS4
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By far the worst agency we ever rented from. The don't do any kind of maintenance at all. We asked them to fix an issue with hot water, we emailed them repeatedly about the issue and they ignored it. We called their emergency number and ...
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“Unhelpful, Extortionate, Unresponsive, Lazy:......”
1 Star Review
Aug 05,2019
By:
'Stephan'
Aug 05,2019
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: LS4
Lettings (as a Tenant)
Rent PCM: £750
Postcode: LS4
0
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Unhelpful, Extortionate, Unresponsive, Lazy:
Charged me for items we reported but they didn't fix, Ignored a bug infestation and mouldy walls, withheld deposit despite us agreeing to paying £250 towards the damages they didn't repair, left us without a working boiler for multiple months through winter ...
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“Do note use under any circumstances...”
1 Star Review
Feb 26,2019
By:
'Jerry'
Feb 26,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS6
Lettings (as a Tenant)
Postcode: LS6
0
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We were without a working boiler for 3 months (THREE MONTHS). A bunch of inept cowboys who are unfit to run a business....
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“Let a property with Cityred this year, very happy with ......”
5 Star Review
Feb 16,2018
By:
'badah'
Feb 16,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS63
Lettings (as a Tenant)
Postcode: LS63
0
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Let a property with Cityred this year, very happy with the service i received. The maintenance work at the property was completed within a timely fashion. Was shown a property for next year on Moorland road, the manager - Byron was very helpful with the ...
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Comment on agent fees
Good
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“Good agency, rented with them last year. They are on ......”
5 Star Review
Feb 12,2018
By:
'Sohail'
Feb 12,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS29
Lettings (as a Tenant)
Postcode: LS29
1
people found
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Good agency, rented with them last year. They are on campus so really easy to just pop in whenever I had issues. Very helpful - didn't have to speak to them much throughout the whole year except for a few minor problems. We had an ...
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“DO NOT USE!!!!!!!!House was disgusting when moving in, left ......”
1 Star Review
Jan 16,2018
By:
'BS'
Jan 16,2018
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: LS6
Lettings (Prospective customer)
Postcode: LS6
3
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DO NOT USE!!!!!!!!
House was disgusting when moving in, left us with no hot water every other day and refused to replace the boiler. They only ever did the bare minimum amount of work when we got the council involved. And at the end of ...
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Comment on agent fees
bad- they don't do what they are paid to do
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“You really should fix your tenants boilers immediately, especially in ......”
1 Star Review
Dec 01,2017
By:
'eeergh'
Dec 01,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS6
Lettings (as a Tenant)
Postcode: LS6
5
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You really should fix your tenants boilers immediately, especially in winter months! It is such a dangerous game you are playing - just to save yourself a bit of cash. Stop being so tight and sort it out! Whoever goes with this agent will regret ...
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“There was a box of half eaten McNuggets on my ......”
2 Star Review
Nov 19,2017
By:
'bhe'
Nov 19,2017
Services: Lettings (as a Tenant)
Rent PCM: £300
Would you recommend?: Yes
Postcode: LS6
Lettings (as a Tenant)
Rent PCM: £300
Postcode: LS6
3
people found
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There was a box of half eaten McNuggets on my windowsill when i moved in, along with loads of food wrappers and bags full of rubbish which obviously should have been removed before giving tenants a viewing. They also ignored my request for a new ...
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Comment on agent fees
£150 to move in which is cheaper than competitors I looked at. £70 if I want to renew the contract at the end of the year which I feel is unnecessary
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“DO NOT GO TO THESE GUYS! You've been warned, don't ......”
1 Star Review
Nov 07,2017
By:
'Me'
Nov 07,2017
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: LS6
Lettings (as a Tenant)
Rent PCM: £550
Postcode: LS6
3
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DO NOT GO TO THESE GUYS! You've been warned, don't make the mistake of reading the reviews and thinking your experience will be different (I made the exact same mistake). Firstly, they don't lease properties, they cross lease them for GVL property services. *They have ...
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Comment on agent fees
Bad
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“Cityred are an appalling letting agent that never seem to ......”
1 Star Review
Sep 26,2017
By:
'Moocow306'
Sep 26,2017
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: LS12
Lettings (as a Tenant)
Rent PCM: £450
Postcode: LS12
2
people found
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Cityred are an appalling letting agent that never seem to do any work.
Upon arrival to my new flat, I walked in to find a builder's belongings everywhere, and several pieces of work unfinished, despite Cityred promising all of this work would be completed before ...
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Comment on agent fees
Far too much money given they never do any work, and did not complete the works of the property before I moved in
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“Absolutely shocking. Not only was the property horrendous when we ......”
1 Star Review
Jul 25,2017
By:
'Matthew'
Jul 25,2017
Services: Lettings (as a Tenant)
Rent PCM: £281
Would you recommend?: No
Postcode: LS6
Lettings (as a Tenant)
Rent PCM: £281
Postcode: LS6
5
people found
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Absolutely shocking. Not only was the property horrendous when we moved in but now they're holding onto our deposits that we are entitled to! They even tried to charge us £300 for a deep clean that they didn't even perform, which I thought was ridiculous anyway ...
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Comment on agent fees
Good. Only good thing about it was that it was cheap, that probably comes with the awful service that you receive.
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“Most definitely the worst agency I have ever dealt with.......”
1 Star Review
Jul 06,2017
By:
'Unhappy'
Jul 06,2017
Services: Property Management
Would you recommend?: No
Postcode: LS12
Property Management
Postcode: LS12
3
people found
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Most definitely the worst agency I have ever dealt with.
Repairs are not carried out.
Grounds are not maintained
correspondenceis not responded to.
Over 2 years to try and get a gate fixed....
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“***AVOID AT ALL COSTS***I cannot stress how important it ......”
1 Star Review
Jan 09,2017
By:
'Shame.'
Jan 09,2017
Services: Lettings (as a Tenant)
Rent PCM: £73
Would you recommend?: No
Postcode: LS3
Lettings (as a Tenant)
Rent PCM: £73
Postcode: LS3
4
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***AVOID AT ALL COSTS***
I cannot stress how important it is for nobody to ever rent from this company ever again. The staff are a collection of the most useless, half-witted group of compulsive liars I have ever come across in my entire life. When ...
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Comment on agent fees
Agent's fees are a slap in the face in terms of what you get for your money.
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“Very helpful, especially when new to the city. I would ......”
5 Star Review
Dec 09,2016
By:
'Sunita'
Dec 09,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS2
Lettings (as a Tenant)
Postcode: LS2
1
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Very helpful, especially when new to the city. I would definitely recommend this lettings team, they explained the process to me very clearly....
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Comment on agent fees
Good
1
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“I have been a landlord with Cityred for 4 years now. ......”
5 Star Review
Dec 01,2016
By:
'Dr'
Dec 01,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LS3
Lettings (as a Landlord)
Postcode: LS3
0
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I have been a landlord with Cityred for 4 years now. I must say that the service has been excellent. Cityred have no problems in letting each of my properties, every single year.
It has not been all plain sailing, but when problems have arisen they ...
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Comment on agent fees
Excellent
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“Had a flat with Cityred last year, no issues at ......”
5 Star Review
Nov 27,2016
By:
'Sohail'
Nov 27,2016
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: LS4
Lettings (as a Tenant)
Rent PCM: £400
Postcode: LS4
0
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Had a flat with Cityred last year, no issues at all. Sign up process was smooth, flat was good. Maintenance was dealt with promptly most of the time. Would recommend....
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Comment on agent fees
Flat rate for sign up fees, no hidden extras at all
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“I am a landlord and would not reccomend this bunch ......”
1 Star Review
Feb 01,2016
By:
'Disgruntled'
Feb 01,2016
Services: Lettings (as a Landlord)
Sold price: £280000
Would you recommend?: No
Postcode: LS6
Lettings (as a Landlord)
Sold price: £280000
Postcode: LS6
4
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I am a landlord and would not reccomend this bunch of Cowboys. They are unprofessional and lie. They bill more per month than the actual rent EVERY month.
They invoice for items that they haven't bought and I'm currently seeking legal action against them for ...
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What agent could do to change your mind?
Ridiculous fees and were charging the tenant fees they weren't telling me about
Attached Filesnbsp;
Comment on agent fees
Ridiculous fees and were charging the tenant fees they weren't telling me about
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“Absolutely terrible. Made promises that weren't kept when we moved ......”
1 Star Review
Jul 13,2015
By:
'19B'
Jul 13,2015
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS6
Lettings (as a Tenant)
Postcode: LS6
4
people found
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Absolutely terrible. Made promises that weren't kept when we moved in. house not even cleaned when we moved in rubbish piled up outside our front door. This company do not believe in doing repairs. We didn't have a working boiler for the whole time we ...
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4
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“This letting agency is a money-grabbing, uncaring and cold letting ......”
1 Star Review
Jun 12,2015
By:
'LBC'
Jun 12,2015
Services: Lettings (as a Tenant)
Rent PCM: £268
Would you recommend?: No
Postcode: LS2
Lettings (as a Tenant)
Rent PCM: £268
Postcode: LS2
5
people found
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This letting agency is a money-grabbing, uncaring and cold letting agency - they tried to charge us a ‚£150 resigning fee each, TO STAY IN THE SAME HOUSE after being there for a year. When we (obviously) refused to pay this ridiculous sum for no work ...
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