We had about 4 different property managers, the first of whom was epically unhelpful, but Leanne was lovely and very helpful and understanding. The repairs and maintenance were always done on time and any dissatisfaction we had was because the landlady either was not contactable or was not willing to pay for a proper rectification of the damp problem. The lettings team were really helpful in showing us nice places too. the moving in fees were a little bit steep but so are everyone's, and I wouldnt mind recommending them, especially if your property is managed by Leanne! The landlady has however, complained a bit to us about them but that's not from a tenant's point of view so...You could do worse. Just stay away from Ludlow Thompson.