Zest Residential
Milton Keynes, MK6
4.5/5, 54 reviews
89% recommended
79% lettings valuation accuracy
96% lettings fee satisfaction



Property Features


“As landlords, we have been completely satisfied with the service ......”

Share on :
Jul 09,2015
Minithumbup
Sheryl
By: 'Donna'
Jul 09,2015
1 people found
this helpful
As landlords, we have been completely satisfied with the service we receive from Zest Residential. Every time an issue with the house arises, they alert us to it immediately and suggest a range of options for remedying it. Teresa and Sheryl and Trisha are always completely professional, courteous and prompt in responding. Having Zest look after our property has truly meant that we do not worry about it at all. I would highly recommend this letting agency to anyone thinking of letting their house.
Comment on agent fees
In my view Zest's fees are very reasonable.
Was this helpful? Yes
By: Trisha
Aug 17, 2015
Hi Donna, thanks so much for taking the time to leave us your review. It's been a pleasure and we look forward to supporting you for as long as you need us.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Zest Residential
3 Turpyn Court
Milton Keynes
Buckinghamshire
MK6 3BW
01908 760077

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 79% 96% £425 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 0 25 4 0 0 0 0 6 2
Areas covered
  • MK2
  • MK7
  • MK9
  • Milton Keynes
  • MK3
  • MK8
  • MK10
  • MK4
  • MK11
  • MK5
  • MK12
  • MK6
  • MK13
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Lettings TPOS DPS
Latest Properties

No Properties

“Professional, Competent & Proficient...”

Share on :
Jun 03,2019
Minithumbup
By: 'Andy'
Jun 03,2019
0 people found
this helpful
Zest Residential are professional, competent and very genuine. They are precise, factual and accurate in every single aspect of their service making them a pleasure to deal with....
read full review
Comment on agent fees
Good.
Was this helpful? Yes

“Flexible and first class client support...”

Share on :
Jan 12,2019
Minithumbup
By: 'Ben'
Jan 12,2019
0 people found
this helpful
I would highly recommend Zest Residential MK to anyone who is looking for an agent in the rental market. Trisha and team were able to support me in unlocking an undesirable previous agent's terms, were reliable throughout and professional and diligent until the last day ...
read full review
Comment on agent fees
Flexible dependent on what you want to pay for - fees are highly competitive
Was this helpful? Yes

“Excellent service...”

Share on :
Sep 12,2018
Minithumbup
By: 'Ben'
Sep 12,2018
0 people found
this helpful
Zest handled our letting professionally and efficiently. They were fair, gave helpful advice and were very responsive. All of this took much of the hassle out of being a landlord. We would definitely use them again....
read full review
Comment on agent fees
Transparent and excellent value.
Was this helpful? Yes

“Really poor service....”

Share on :
Aug 04,2018
Minithumbdown
By: 'Sam'
Aug 04,2018
0 people found
this helpful
Really poor service. I arranged a viewing on a property to let. I noticed several days later that the property had been removed off Rightmove (although I hadn't heard from them). I called and no one was available in lettings, so I left a message ...
read full review
Was this helpful? Yes

“The staff were very friendly and helpful. Communication was good ......”

Share on :
Jul 14,2017
Minithumbup
By: '204'
Jul 14,2017
0 people found
this helpful
The staff were very friendly and helpful. Communication was good and the staff were able to answer all of our questions and queries confidently. The experience as a whole has been positive....
read full review
Was this helpful? Yes

“Both Donna & Sheryl were very good, I was dealt with ......”

Share on :
Jun 10,2017
Minithumbup
Donna
By: 'ka671q'
Jun 10,2017
0 people found
this helpful
Both Donna & Sheryl were very good, I was dealt with in a speedy & professional manner throughout, they managed to sort everything within one week of inquiry which was very important due to my circumstances. My one complaint is that I was initially sent the wrong ...
read full review
Comment on agent fees
Fees seemed fine
Was this helpful? Yes

“I would highly recommend Zest, the team did a great ......”

Share on :
May 25,2017
Minithumbup
By: 'Sarah'
May 25,2017
0 people found
this helpful
I would highly recommend Zest, the team did a great job finding me a couple of super tenants. Great communication, always quick to respond and the team are always on hand with great advice....
read full review
Comment on agent fees
Very reasonable fees.
Was this helpful? Yes

“Donna and Hayley have been great Donna especially has kept ......”

Share on :
May 05,2017
Minithumbup
Donna
By: 'Claire'
May 05,2017
0 people found
this helpful
Donna and Hayley have been great Donna especially has kept me updated all the way through this process and answered endless questions from me! It has made everything pretty stress free and smooth I cannot fault their friendliness and professionalism great team...
read full review
Comment on agent fees
Good compared to some although I'd rather not pay fees lol
Was this helpful? Yes
By: Donna
May 12, 2017
View all comments (1)
Thank you for your lovely review Claire! Best Regards Donna ...

“Horrible experience with the zest; i have tied up with ......”

Share on :
May 02,2017
Minithumbdown
By: 'BC'
May 02,2017
0 people found
this helpful
Horrible experience with the zest; i have tied up with zest for parking slot and i have paid extra amount for the future(10 months); they have sold the parking slot to someone along back and they didnt inform me(i am in a contract with ...
read full review
Was this helpful? Yes

“Donna handled the transaction with ease, she's very professional and ......”

Share on :
Apr 06,2017
Minithumbup
Donna
By: 'Sp1'
Apr 06,2017
0 people found
this helpful
Donna handled the transaction with ease, she's very professional and make sure everything is done prior to move in. She was very easy going and had great knowledge. I would defiantly recommend her and the team. ............ good job!...
read full review
Was this helpful? Yes

“I had heard that Trisha operated her business in a ......”

Share on :
Apr 05,2017
Minithumbup
By: 'Robert'
Apr 05,2017
0 people found
this helpful
I had heard that Trisha operated her business in a highly structured and efficient manner. That has been demonstrated now that I am a client of Zest, with quite a number of things that need to be resolved in the property before it could be ...
read full review
Comment on agent fees
The fees are definitely less than have been paid with another agent and in addition the rent charged is substantially higher so that the net income each month is much greater than previously.
Was this helpful? Yes
By: donna
Apr 06, 2017
View all comments (1)
Hi, Thank you so much for taking the time to leave a lovely review. Donna ...

“We are new landlords and our first tenants have now ......”

Share on :
Mar 29,2017
Minithumbup
By: 'Ben'
Mar 29,2017
0 people found
this helpful
We are new landlords and our first tenants have now moved in. Trisha, Donna and Hayley have been extremely helpful. They have given us good advice and managed the process positively and efficiently. We have particularly appreciated the clarity and simplicity of Zest's way of ...
read full review
Comment on agent fees
Very clear and reasonable fees.
Was this helpful? Yes
By: donna
Apr 06, 2017
View all comments (1)
Hi, thank you so much for taking the time to leave a lovely review. Donna ...

“If I have any issues I contact Trisha whom is ......”

Share on :
Mar 17,2017
Minithumbup
By: 'Claire'
Mar 17,2017
0 people found
this helpful
If I have any issues I contact Trisha whom is always quick to respond and understanding to my needs. In this particular enquiry both Trisha and Donna responded prompt and kindly. I feel like both ladies are very respectful and understanding and easy to approach....
read full review
Comment on agent fees
no complaints.
Was this helpful? Yes
By: Trisha
Mar 17, 2017
View all comments (1)
Hi Claire, thanks so much for taking the time to leave us a review - very much appreciated. Best wishes, Trisha. ...

“This letting agent is outstanding. I would have no hesitation ......”

Share on :
Mar 17,2017
Minithumbup
By: 'DebbieW'
Mar 17,2017
0 people found
this helpful
This letting agent is outstanding. I would have no hesitation in recommending them. They offer a very professional service from start to finish. Staff are friendly and helpful and are always on hand whenever you need them. They definitely get a gold star from me....
read full review
Was this helpful? Yes
By: Trisha
Mar 17, 2017
View all comments (1)
Hi Debbie, thanks so much for taking the time to leave us your amazing review - Exactly what we're here for. Best wishes, Trisha. ...

“A very professional and friendly service, clear on the legal ......”

Share on :
Mar 17,2017
Minithumbup
By: 'Neil'
Mar 17,2017
0 people found
this helpful
A very professional and friendly service, clear on the legal stuff and really helpful in between. Good liaison between myself as a tenant and the landlord and the office support has been really good, especially as I have needed a lot of help, not just ...
read full review
Comment on agent fees
Upfront about what they are, and seemed reasonable.
Was this helpful? Yes

“The staff have been Friendly and helpful, and have got ......”

Share on :
Mar 13,2017
Minithumbup
Donna
By: 'Darren'
Mar 13,2017
0 people found
this helpful
The staff have been Friendly and helpful, and have got things done quickly and efficiently. It is good to have a hassle free time to date....
read full review
Comment on agent fees
Not the cheapest, and not the dearest.
Was this helpful? Yes
By: donna
Mar 17, 2017
View all comments (1)
Thanks Darren, its all part of the service! Thank you for the lovely review. Donna ...

“The staff at zest residential are professional, helpful and friendly. ......”

Share on :
Mar 10,2017
Minithumbup
By: 'Simon'
Mar 10,2017
0 people found
this helpful
The staff at zest residential are professional, helpful and friendly. They made the whole process as easy as possible. I would highly recommend them to anyone looking to rent a property....
read full review
Comment on agent fees
I felt the agents fees were fair when reflecting on the quality of service received
Was this helpful? Yes
By: Hayley
Mar 17, 2017
View all comments (1)
Aww, thank you Simon - we are glad we were able to get there in the end! Kind regards, Hayley ...

“Mostly deal with Hayley with queries regarding the property and ......”

Share on :
Mar 08,2017
Minithumbup
By: 'Alice'
Mar 08,2017
0 people found
this helpful
Mostly deal with Hayley with queries regarding the property and have to say over the whole 12 months I have been here Iv never felt there's been an issue, always reliant on helping me as fast as she can and most importantly a friendly and bubbly ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Hayley
Mar 17, 2017
View all comments (1)
Thank you Alice - you're a delight to deal with and an ideal tenant! Kind regards, Hayley ...

“Thoroughly enjoyable business dealings from an experienced, helpful and professional ......”

Share on :
Mar 07,2017
Minithumbup
Donna
By: 'Mark'
Mar 07,2017
1 people found
this helpful
Thoroughly enjoyable business dealings from an experienced, helpful and professional team. From initial contact to completion, working with Hayley, Donna and Cheryl has been nothing short of first class, with the emphasis always of customer focus at the centre of what they do. Highly recommend ...
read full review
Was this helpful? Yes
By: donna
Mar 17, 2017
View all comments (1)
Thanks for your lovely review Mark Best wishes Donna ...

“The cooperation with Donna W. and Sheryl W. was very ......”

Share on :
Feb 14,2017
Minithumbup
Donna
By: 'Malgorzata'
Feb 14,2017
0 people found
this helpful
The cooperation with Donna W. and Sheryl W. was very good; the emails were sent to me within a few minutes, all issues with renting explained in a polite and professional way, all the information were clearly displayed and the communication was full of respect....
read full review
Comment on agent fees
This Agent's fees were good.
Was this helpful? Yes
By: Donna Wootton
Mar 17, 2017
View all comments (1)
Thank you for taking the time to leave such a lovely review. Best wishes Donna ...

“Hayley is one of the best agent I have ever ......”

Share on :
Feb 10,2017
Minithumbup
By: 'Hilal'
Feb 10,2017
0 people found
this helpful
Hayley is one of the best agent I have ever dealt with since I have bought the house which is 1 year and a half ago. She is always on time and very patient with me and quick on doing everything regarding to the service in ...
read full review
Was this helpful? Yes
By: Hayley
Mar 17, 2017
View all comments (1)
Ha thank you Hilal! You will give me a big head! Kind regards, Hayley ...

“We paid an extortionately large deposit and agency fee prior ......”

Share on :
Jan 12,2017
Minithumbdown
By: 'Tom'
Jan 12,2017
1 people found
this helpful
We paid an extortionately large deposit and agency fee prior to renting and 2 months before moving out after we confirmed we wouldn't be renewing, Zest increased our rent by 10 pounds a week. Issues with the house regularly weren't fixed to a satisfactory condition and we ...
read full review
Was this helpful? Yes
By: Trisha Arathoon
Jan 12, 2017
View all comments (1)
Hi Tom, many thanks for taking the time to leave us your review, we do appreciate honest feedback in order to help other potential customers make an informed decision and also to help us build on our processes and any training requirements. I'm sorry you feel you "bullied" in any way and you found your experience with Zest falling short of your expectations. All the dealing you had with regards to your check out and deposit return were with myself and it is certainly never my intention for any ...

“Had a fantastic service from the team at Zest. From ......”

Share on :
Dec 16,2016
Minithumbup
By: 'Tri-capital'
Dec 16,2016
0 people found
this helpful
Had a fantastic service from the team at Zest. From viewing to move in the process was very smooth and reassuring, Hayley and Donna were always there to help and nothing was too much. We hope to work with Zest again soon. Highly recommend them....
read full review
Comment on agent fees
Very fair
Was this helpful? Yes
By: Hayley
Jan 23, 2017
View all comments (1)
Thank you for your feedback - you were a delight to work with and we are looking forward to an ongoing relationship which is just as smooth! The Zest Team ...

“Zest Residential has been fantastic in marketing our 4bed property ......”

Share on :
Oct 21,2016
Minithumbup
By: 'Mr'
Oct 21,2016
0 people found
this helpful
Zest Residential has been fantastic in marketing our 4bed property in Milton Keynes. Trisha did the initial assessment of our property and inventory very well with great attention detail and a personal touch of class. Later when Hayley took over the taking prospective tenants round ...
read full review
Comment on agent fees
Probably I would say they have one of the lowest fees. What I like about Zest is that their fee structure very straight forward. No hidden charges.
Was this helpful? Yes
By: Hayley
Feb 10, 2017
View all comments (1)
Thanks so much for your feedback, and we shall be overstretched no more! A new team member is joining us from Monday 13th Feb to ensure our service are as efficient as possible! The Zest Team ...

“We have had the pleasure of working with Zest since ......”

Share on :
Oct 19,2016
Minithumbup
By: 'Spruced'
Oct 19,2016
0 people found
this helpful
We have had the pleasure of working with Zest since the beginning of the year. As a team they work remarkably well together. We have been made to feel an extended part of this. They communicate well with us, we know exactly what is required ...
read full review
Was this helpful? Yes
By: Hayley
Jan 23, 2017
View all comments (1)
We are lucky to have you working alongside us - you're a dream! ...

“Happy, positive and always appeared to enjoy her job. Willing ......”

Share on :
Oct 14,2016
Minithumbup
By: 'Gareth'
Oct 14,2016
0 people found
this helpful
Happy, positive and always appeared to enjoy her job. Willing to help and answer any questions that I had from start to finish....
read full review
Was this helpful? Yes
By: Hayley
Jan 23, 2017
View all comments (1)
Thanks Gareth - glad you had a good experience! ...

“I used Zest Residential to let my property in the ......”

Share on :
Oct 12,2016
Minithumbup
By: 'cacolborn'
Oct 12,2016
0 people found
this helpful
I used Zest Residential to let my property in the summer of 2016. The service I received was largely great; the price I paid I felt was good value. I did not have to do much to get the process going, or when the property was ...
read full review
Comment on agent fees
Agent's fees are probably the best in Milton Keynes (mine worked out <6% for full management service as the fee is flat-rate).
Was this helpful? Yes
By: Hayley Blaise
Oct 12, 2016
View all comments (1)
Hi, Thanks so much for your feedback. Love that you recognise our competitive fees and still have faith and trust in us, despite our staffing issues at the time. We are now happily at a full team so service can only continue to improve as we go forward! Kind regards, Zest Residential ...

“In our first foray into letting properties we relied heavily ......”

Share on :
Oct 11,2016
Minithumbup
By: 'John'
Oct 11,2016
0 people found
this helpful
In our first foray into letting properties we relied heavily on the advice and assistance given to us by Trisha. We have now completed our first year and in this time we have found the help Trisha has provided to have been invaluable. She has ...
read full review
Comment on agent fees
Trisha (Zest's) fees are in line with the rates charged by organisations in this region.
Was this helpful? Yes
By: Hayley Blaise
Oct 12, 2016
View all comments (1)
Thanks so much for your feedback John, it is very much appreciated! Kind regards, The Zest Team ...

“The level of knowledge and service that Zest have provided ......”

Share on :
Oct 11,2016
Minithumbup
By: 'Gary'
Oct 11,2016
0 people found
this helpful
The level of knowledge and service that Zest have provided has been invaluable. This is our first experience into the 'rental world' and has been a pain free journey due to the support and expertise Zest have provided....
read full review
Comment on agent fees
Very good
Was this helpful? Yes
By: Hayley Blaise
Oct 12, 2016
View all comments (1)
Thanks Gary - We're delighted to hear that your experience has been 'pain free'! Long may it continue :) Kind regards, The Zest Team ...

“I have been with Zest Residential for nearly two years ......”

Share on :
Oct 11,2016
Minithumbup
By: 'Lee'
Oct 11,2016
0 people found
this helpful
I have been with Zest Residential for nearly two years and have been delighted with their service. My house suffered two major leaks while I was overseas. There no nonsense approach solved the issue within days and they worked well with the tenants to make ...
read full review
Comment on agent fees
Fees as a landlord are very good considering the amount of work they put in, especially if there is a crisis with your property. For me, total value for money
Was this helpful? Yes
By: Hayley Blaise
Oct 12, 2016
View all comments (1)
Thank you Lee - it's lovely to know that our caring approach comes across, as it is at the heart of what we do here at Zest. Kind regards, The Zest Team ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

For all complaints, please contact Trisha Arathoon by email to [email protected], writing to Trisha Arathoon, 3
Turpyn Court, Woughton on the Green, MK6 3BW or telephone 01908 760077. An initial response will be
received within 5 working days of receipt confirming the details before investigating fully with a final response
within 30 days. If the result is deemed unsatisfactory, we are members of the Property Ombudsman.
Last updated at 10:04 AM 15/12/2016 by Trisha Arathoon

Awards won by Zest Residential, Milton Keynes MK6 3BW



Find the Best Agent to
Sell or Rent Your Home