Gants Hill, Ilford, IG2
4.6/5, 118 reviews
86% recommended
91% sales valuation accuracy
95% sales fee satisfaction
84% lettings valuation accuracy
90% lettings fee satisfaction



Property Features

Charlesons - Changing homes, upholding values.

“This Agent has provided the service that they said they ......”

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Jul 08,2015
Minithumbup
By: 'S.'
Jul 08,2015
1 people found
this helpful
This Agent has provided the service that they said they would. They found a good quality Tenant from the first open viewing that they arranged. It is refreshing to see that they lived up to their claims. Reasonable fee and I would use them again.
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Opening Hours
Address

Charlesons
357 Eastern Avenue
Ilford
Essex
IG2 6NE
0208 550 2221

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 95% £75,850 £660,000
Lettings 84% 90% £650 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
41 3 36 8 11 0 9 1 5 4
Areas covered
  • IG2
  • Ilford
  • IG7
  • London
  • IG1
  • Essex
  • IG3
  • Redbridge
  • IG5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA ARMA NALS DPS SAGEagent
Latest Properties

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Images & Videos

“Staff are very kind, friendly and helpful. Ov......”

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Jun 28,2023
Minithumbup
By: 'SANJIDA'
Jun 28,2023
0 people found
this helpful
Staff are very kind, friendly and helpful. Overall, a great service....
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“Charlesons...”

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Jan 23,2023
Minithumbup
Yaseen
Omari
By: 'Frank'
Jan 23,2023
0 people found
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Charlesons is very good in keeping me up to date on my progress in achieving my goal in getting a flat. Very pleased with the service....
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“Rude, greedy, and unprofessional. Will try to......”

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Jan 06,2023
Minithumbdown
By: 'G'
Jan 06,2023
1 people found
this helpful
Rude, greedy, and unprofessional. Will try to rip off at the first opportunity. Unpleasant experience with them. I would not recommend dealing with them....
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“Excellent experience with Charlesons Agency T......”

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Nov 16,2022
Minithumbup
Omari
Sharon
By: 'Praveenkumar Dhavamani'
Nov 16,2022
0 people found
this helpful
Excellent experience with Charlesons Agency Team. Omari and Sharon Rooprai provided a fantastic professional service during the on-boarding into new house. They are treating the tenant very repective manner. Happy with their services....
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“The worst agent from the start to the end of ......”

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Sep 27,2022
Minithumbdown
Omari
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Kevin
By: 'Dimitri Demishev'
Sep 27,2022
0 people found
this helpful
The worst agent from the start to the end of our tenancy. Very unreasonable and do everything to make your check in, stay and check out very unpleasant....
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By: Charlesons
Oct 31, 2022
View all comments (1)
Dear Dimitri, We are extremely sorry that your experience with us did not live up to your expectations. We take pride in providing excellent customer service and dealing with all our landlords and tenants fairly. You will of course understand that as an ARLA regulated agent, our position is to protect our landlord's interest. During this time we understand that conflicts may arise due to the nature of the industry. However, we assure you that although we are instructed and employed by the ...

“Charlesons Residential Letting...”

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Mar 28,2022
Minithumbup
Omari
By: 'Neena Kundra'
Mar 28,2022
0 people found
this helpful
I decided to use Charlesons again to rent out my property and so glad I did. They have been fantastic. Dealing with Becky and the team from start to finish has been an absolute breeze. They kept me updated throughout the whole process and found ...
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By: Charlesons
Oct 31, 2022
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Dear Mrs Kundra, Thank you very much for taking the time to review our Lettings team. It is always great to hear Landlord feedback and their positive experiences with Charlesons. It is very rewarding for our team to see that their hard work is appreciated and valued. We look forward to assisting you again in the future. Thank you, Charlesons ...

“Premium rate for a premium service - 100% recommend...”

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Jan 17,2022
Minithumbup
Omari
By: 'Minal Sthankiya'
Jan 17,2022
0 people found
this helpful
I have endless praise for the Charlesons team – Rebecca, Omari and Yaseen provided a fantastic professional service from the first time we interacted with them all the way through to our new tenant moving in. As a first-time landlord, I had so many questions – and ...
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“Premium rate for a premium service - 100% recommend...”

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Jan 17,2022
Minithumbup
By: 'Minal Sthankiya'
Jan 17,2022
0 people found
this helpful
I have endless praise for the Charlesons team – Rebecca, Omari and Yaseen provided a fantastic professional service from the first time we interacted with them all the way through to our new tenant moving in. As a first-time landlord, I had so many questions – and ...
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“Great Experience...”

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Jan 17,2022
Minithumbup
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Kevin
By: 'Devina'
Jan 17,2022
0 people found
this helpful
My experience with Charlesons as an agent has been really great from the start of my contract to the end of my contract. I was abroad when I have searched for a property to rent and the agent has been so helpful (Ash, Rebecca, Kevin) ...
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“It was a great experience with the Charlesons......”

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Sep 19,2021
Minithumbup
Omari
By: 'Ashok'
Sep 19,2021
0 people found
this helpful
It was a great experience with the Charlesons' team, they are very professional and friendly. Great letting agent in the town....
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“Leading Estate Agency...”

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Aug 13,2021
Minithumbup
Sharon
By: 'Atif Murad'
Aug 13,2021
0 people found
this helpful
I have dealt with Charlesons Gants Hill for over 3 years now and have pleasure in saying that I am the happiest customer. All the segments handled by Sharon, Becky, Ash and Kevin are most professionally handled....
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“Ash and Becky form a polite and professional team...”

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Jun 02,2021
Minithumbdown
By: 'Aqib'
Jun 02,2021
0 people found
this helpful
When I first viewed the property I wanted to rent, I had seen reviews that Ash and Becky made a great team. I am pleased to confirm this is definitely true. Ash and Becky assisted me with my upcoming move in to my new studio ...
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“‘’Ash, Becky and the rest of the team are ver......”

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May 10,2021
Minithumbdown
By: 'Soe'
May 10,2021
0 people found
this helpful
‘’Ash, Becky and the rest of the team are very professional and helpful’’ . I would definitely recommend them to others. Thank you very much...............
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“Excellent team!...”

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Apr 30,2021
Minithumbup
By: 'John Abuzo'
Apr 30,2021
0 people found
this helpful
Ash and Becky are the perfect team! They helped us all throughout the entire process and everything went just really well. The communication is open and they are very responsive to our inquiries. Hats off!...
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“Lovely agency...”

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Apr 28,2021
Minithumbup
By: 'Jerome'
Apr 28,2021
0 people found
this helpful
Very competent & professional in there service - all dead lines were stuck to & ensured I got the place I wanted! Would recommend to anyone who’s looking to rent ASAP :)...
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“Professional, Patient and Caring...”

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Oct 19,2020
Minithumbup
By: 'Kamaldeep'
Oct 19,2020
0 people found
this helpful
Had the pleasure of working with the exceptionally talented staff at Charlesons (Arvinder, Rebecca and Sharon) and was very happy with how they dealt with arranging our tenancy agreement. The situation was far from straight forward in this instance, but they worked diligently and guided ...
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“Have used Charlesons many times, I am really ......”

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Oct 05,2020
Minithumbup
Yaseen
By: 'Fahmida'
Oct 05,2020
0 people found
this helpful
Have used Charlesons many times, I am really happy with the personal one to one services these guys provide, they worked really hard for us in an unpredictable market. Will be using again....
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“Great team of professionals...”

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Nov 28,2019
Minithumbup
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Kevin
By: 'Atif'
Nov 28,2019
0 people found
this helpful
Charlesons is a great team of professionals. Under one roof you are provided all the services and in the most professional manner. I am an overseas investor and must say I never felt that I am not around. The team involved me in everything. I ...
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“Excellent service...”

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Jun 02,2019
Minithumbup
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Kevin
By: 'Kieran'
Jun 02,2019
0 people found
this helpful
We approached Charlesons last year regarding issues with our (at the time) block management company. Yaseen and Kevin explained all the step clearly on helping us residents take control of our block. Given their expert advice, we managed to have our own RTM company formed ...
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“5* for Kevin...”

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May 30,2019
Minithumbup
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Kevin
By: 'Jade'
May 30,2019
0 people found
this helpful
I recently opted to renovate one of my property's to a HMO and Kevin and his team of builders had done an amazing job. I have been a client of theirs for 2 years and their property management department is excellent. I was given numerous quotes ...
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“Amazing management company...”

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May 30,2019
Minithumbup
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Kevin
By: 'Jay'
May 30,2019
0 people found
this helpful
Charlesons have been managing my property since 2014 and can definitely state that they are incredible. I have to mention that Kevin has taken care of all my property issues and has done so with his high quality maintenance team. I have to mention thanks to ...
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“Kevin is cool...”

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Apr 13,2019
Minithumbup
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Kevin
By: 'Ali'
Apr 13,2019
1 people found
this helpful
Kevin has been very prompt with his response to the work requests on the property. He has been following up on work and checking if all went well....
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“Letting...”

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Mar 31,2019
Minithumbup
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Kevin
By: 'I'
Mar 31,2019
1 people found
this helpful
I dealt with Akeel who provided great support from the beginning to the end. he came across professional and understanding from the minute we made contact. Kevin has been a great addition also answering any of my queries within a timely matter and ensuring I ...
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Comment on agent fees
Standard
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“Highly professional Estate Agency...”

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Jan 03,2019
Minithumbup
Sharon
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Kevin
By: 'Viktorija'
Jan 03,2019
4 people found
this helpful
Thank you very much Sharon and Kevin for all your support during our tenancy! At all times you delivered a highly professional service! We are going to miss you guys!...
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“Peace of mind...”

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Dec 12,2018
Minithumbup
By: 'VJ'
Dec 12,2018
4 people found
this helpful
I have rented my property through Charlesons (@Gants Hill) whilst I stay abroad. The team is extremely friendly and supportive. They have been managing the property for the last 8 years and I must admit they have been an "Angel". They have taken care of all ...
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“Charlesons Team...”

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Dec 06,2018
Minithumbup
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Kevin
Sharon
By: 'Gurtej'
Dec 06,2018
3 people found
this helpful
The team at Charlesons provide a professional service and always deal with problems and queries with a positive attitude. I have mainly dealt with Kevin and Sharon over the last few years and they have always been helpful and courteous and would recommend them both ...
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Comment on agent fees
Good
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“Charlesons means for myself...”

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Oct 19,2018
Minithumbup
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Kevin
By: 'Beata'
Oct 19,2018
3 people found
this helpful
Charlesons means for myself - Mr. Kevin Bhurosah because he always is available for any matter related to the flat where I live now. He is excellent managing agent and very professional agent as well. He is very helpful....
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Comment on agent fees
Good
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“Great, professional service...”

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Oct 16,2018
Minithumbup
By: 'Nicu'
Oct 16,2018
3 people found
this helpful
Adam Caunhye provided an excellent service, always there to help. He is a very reliable person, and his involvement and sound advice made the buying process easier and smoother....
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Comment on agent fees
Very good
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“Good Agents...”

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Apr 30,2018
Minithumbdown
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Kevin
By: 'Raveen'
Apr 30,2018
2 people found
this helpful
Very good agents - helped me during my tenancy and to get all my deposit back. Thank you for all your help...
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Comment on agent fees
good
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“Fault with my heating system and door bell...”

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Apr 30,2018
Minithumbup
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Kevin
By: 'Osas'
Apr 30,2018
2 people found
this helpful
Kervin was so amaziing. He came to solve the problems as soon as he was called now my heating system and door bell is working very well...
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picture is hidden Kevin
(28)
No image available Sharon
(6)
No image available Omari
(6)
No image available Yaseen
(2)
No image available Zertasha
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 2:22 PM 31/10/2017 by allAgents

Awards won by Charlesons, Ilford IG2 6NE



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Charlesons

Branch - Gants Hill, Ilford, IG2