The flat was as described by Romans, often not the case in my past experiences. Romans were accommodating in pushing for an early move it date (it was really important that I was in before xmas). My only slight issue was damage to the ceilings in the kitchen and bathroom caused by a water leak in the flat above. Romans maintenance team have still not repaired the damage nearly 10 months after the event.
However the sales lead Catherine Clarke has been very helpful at all times.