Nov 03,2011
Nov 03,2011
2 people found
this helpful
Mr Kam will lie to your face. He will say Yes we will fix every thing and we will clean the place before you move into the property. Then ask you 6 weeks deposit in advance so that they can do the stuff they promise you and then finally on the day you have to move in they will call you to their office give you the keys and say from this point we are not responsible for anything in the property.
The property was not cleaned with roaches/mice running every where. The closets/cabinets were broken. The fridge has enough space when closed for roaches to get inside. And of course the washing machine is broken and filled with stagnant water from ages and the whole apartment smelt like urine :(. Everything that was promised to be cleaned and fixed was in the same state we had seen 2 weeks back while paying the deposit.
We had to pay for all the cleaning etc. 100£ for the garden alone. And all they would say is contact the landlord. If the landlord will fix everything and he doesn't then who will look into it? What did i give the £350 agent fee for? I understand if we get into issues after a few months at the place but before we get in who is responsible?

Frustrating people.
What agent could do to change your mind?
They could have at least answered my phone calls, emails or said we are sorry to have put you in such mess even after taking money from you and promising to clean the place and we will set things right for you. Thats why we took the fees from you.
Was this helpful? Yes
By: Vijay
Jan 31, 2012
You are right, they dealt with us couple of months ago and told us to lie to the landlord about how many people are moving in. We were all boys and they said just told landlord that its couples. Landlord found out later and cancelled the tenancy and didnt sign. They did not refund our money. They are ripping people off. stay away

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review. PLEASE NOTE! This is not the page to leave a new review of Orange Square Office 1! To leave a new review of Orange Square Office 1, please click the link below !
Write a review for Orange Square Office 1

(optional) upload photographs,images,youtube video or .pdf files to support your review

Orange Square

221 High Street North East Ham, London
Greater London
E6 1JG

020 8472 9983

Opening hours