Belvoir
Liverpool Central, Liverpool, L1
4.9/5, 368 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
98% lettings fee satisfaction



Property Features

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“I saw 3 letting agents before deciding to use Belvoir, and ......”

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Oct 31,2011
Minithumbup
By: 'Jane'
Oct 31,2011
2 people found
this helpful
I saw 3 letting agents before deciding to use Belvoir, and opted for Nic because she stood out, she was far more approachable and better informed than the other two, and I chose her despite the fact that one of them was considerably cheaper.
Nic arrived dead on time, she took the time to get to know me and find out what I wanted from the process, she then gave me all the information I needed and answered all my questions accurately and thoroughly. She was very professional, and knew her stuff, but was down to earth and approachable at the same time.
When I advised her the fee was more than I was expecting to pay, based on the quote from the other letting agents she went away and managed to negotiate a more competitive fee, still higher than the other agents, but I felt the service she offered was worth it as customer service is very important to me.
We had developed a rapport very quickly thanks to her effort and open personality, I found her exceptionally easy to deal with and as I live a long way away from the property, I wanted an agent whom I trusted and who I felt was reliable and approachable. She was the only one of the three who made me feel confident that the property would be managed fairly and efficiently.

Since taking the property on she has telephoned me regularly with any updates, she has always been available to answer any questions and address any concerns, in fact I feel completely at ease with the letting because I know my property is in the best hands. She worked hard to find me a good tenant and had the property let within a month!!!
When the tenant has had problems, she has dealt with them quickly and efficiently only involving me when she had to. She organized all the handover of utilities and had thankfully read all the meters before the new tenants had moved in as it would not have occurred to me, and she wrote on my behalf to the utility companies to facilitate the transition.
In conclusion, what I will say is that Nic is very efficient, on the ball, and professional in her approach to me. In addition she is a genuinely warm person, who I imagine gets on well with everybody, she has made me feel valued, secure, at ease and confident that I chose the right agent to let my flat, quite a challenge as I can be very a difficult customer. If I am paying for a service I expect it to be done to a high standard, and am very quick to complain if I feel that the service I am receiving is not up to scratch, to be honest I deal with a lot of companies between one thing and another and of all the people I deal with day to day, Nic has stood out as having exceptional customer service and property management skills. I owe Nic a big thank you, and I feel she is an asset to Belvoir, I hope as a result of this feedback process she gets the credit and acknowledgement she deserves, she is a pleasure to do business with. I hope all of Belvoir's agents are as good as Nic. Thank you so much for everything.
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Opening Hours
Address

Belvoir
20 Sir Thomas Street
Liverpool
Merseyside
L1 6BW
0151 231 1613

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £75,000 £2,550,000
Lettings 94% 98% £375 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
144 4 148 3 18 0 15 1 33 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NALS NLA DPS TDS SAGEagent
Latest Properties

No Properties

“11 Years full property management...”

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Mar 21,2024
Minithumbup
Rebecca
By: 'Sean'
Mar 21,2024
0 people found
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Following 11 years of property management provided by Belvoir, I would like to sincerely thank the team for their professional service throughout. I initially approached Belvoir in 2013 seeking full property management as I was serving in the military at the time. They always provided me absolute ...
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“Excellent letting agent....”

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Mar 04,2024
Minithumbup
Rebecca
By: 'Marc'
Mar 04,2024
0 people found
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I have been using Belvoir as my letting agent for nearly 2 years. They have been great at finding good tenants and regularly inspect the property and send me a report. The communication is excellent and I'm very pleased to have them working on my behalf. ...
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“Great experience with the company. Fast and e......”

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Feb 18,2024
Minithumbup
By: 'Nancy'
Feb 18,2024
0 people found
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Great experience with the company. Fast and efficient responses and staff were very helpful....
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“Splendid service...”

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Jan 27,2024
Minithumbup
Kyle
By: 'Athul'
Jan 27,2024
0 people found
this helpful
Great property. And sorted all the issues in time. Quick response as well from the team, especially Kyle was trying everything to help....
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“Top letting agents I've worked with...”

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Jan 25,2024
Minithumbup
Teona
By: 'Franceska Neeve'
Jan 25,2024
0 people found
this helpful
Top letting agents I've worked with and I've worked with a lot. Conscientious, hard working, professional and get things done without any fuss. This team and special mention to Teona Barata are truly Professional. I recommend them highly as the other options in the area ...
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“They are excellent. I rented a beautiful prop......”

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Dec 27,2023
Minithumbup
Kostas
By: 'Juanita'
Dec 27,2023
0 people found
this helpful
They are excellent. I rented a beautiful property with them and was amazed and so thankful for their services. Kostas was really attentive and helpful, he made the process so smooth and easy. I thought it was going to be a nightmare to find an ...
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“Belvoir - the letting agent who succeeded where others failed...”

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Dec 25,2023
Minithumbup
Kostas
By: 'Steve and Anita'
Dec 25,2023
0 people found
this helpful
Belvoir (Liverpool Central) have done a brilliant job helping me find tenants for our property after previous letting agents failed miserably. This at a very challenging time in late November/ early December when tenants are hard to find. Kostas Filis has been the star of ...
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“We are very happy with property management se......”

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Dec 22,2023
Minithumbup
Adam
By: 'Pambos L'
Dec 22,2023
0 people found
this helpful
We are very happy with property management services of Belvoir Liverpool Central. Adam, Rebecca, Teona, Kostas and Kyle look after all issues related to our properties, always respond and take quick action to tenant and property issues and they have a great professional behavior. We ...
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“Kostas is doing a great job, always respondi......”

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Dec 21,2023
Minithumbup
Kostas
By: 'Pambos Lambrou'
Dec 21,2023
0 people found
this helpful
Kostas is doing a great job, always responding to emails and calls promptly, at recent change in tenancy he managed to secure new tenants with only a few days of void period and despite limitations to access property for viewings. Well done thank you Kostas!!!...
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“Thanks to Belvoir, my semi-detached was ready......”

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Dec 18,2023
Minithumbup
Rebecca
By: 'Giselle'
Dec 18,2023
0 people found
this helpful
Thanks to Belvoir, my semi-detached was ready to be relet within 8 days after previous tenants moved out. Happy with their quick response to my emails and queries....
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“Belvoir went out of their way to find me an a......”

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Dec 07,2023
Minithumbup
Costas
By: 'JOHN DOYLE'
Dec 07,2023
0 people found
this helpful
Belvoir went out of their way to find me an apartment. They arranged loads of viewing for me and kept me updated with all the appointments dates and times. They sent me loads of information on the apartment and local amenities. Thank you Belvoir....
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“Belvoir really helped us with a great flat fo......”

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Dec 04,2023
Minithumbup
Rebecca
By: 'Jack'
Dec 04,2023
0 people found
this helpful
Belvoir really helped us with a great flat for a year! Lovely customer service and a great property at a good price. Recommended!...
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“Couldn't recommend Belvoir enough😊...”

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Dec 01,2023
Minithumbup
Rebecca
By: 'Mollie Farley'
Dec 01,2023
0 people found
this helpful
Just wanted to thank Belvoir and Rebecca so much with a easy move out, so easy and helpful, couldn't recommend them enough to anyone who is looking to get a property through Belvoir😊...
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“Amazing service...”

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Nov 19,2023
Minithumbup
Kostas
By: 'Jack Evans'
Nov 19,2023
0 people found
this helpful
Amazing service, really made all the stress of moving a lot easier! A huge thank you to kostas who was great all the way through and made sure email replies were as quick as possible! I would definitely reccomend Belvoir for people looking to rent....
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“Good and persistent...”

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Nov 12,2023
Minithumbup
Kostas
By: 'MK A'
Nov 12,2023
0 people found
this helpful
They accompanied very well and accurately and helped to reach an agreement....
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“I recently rented an apartment through Belvoi......”

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Nov 06,2023
Minithumbup
By: 'Nahid Soltani Firooz'
Nov 06,2023
0 people found
this helpful
I recently rented an apartment through Belvoir, and I couldn't be more satisfied with their services. From the beginning, the Belvoir team was incredibly helpful and guided me through the entire process with professionalism and efficiency. The apartment itself exceeded my expectations; it was clean, ...
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“Great on going service...”

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Oct 18,2023
Minithumbup
Rebecca
By: 'Αγγελι&k'
Oct 18,2023
0 people found
this helpful
Once more very good experience with this agency. Big thanks to Kostas, Teona and Rebecca for helping us with all repairs and renewing our tenancy agreement. Very good service!...
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“As a tenant I felt very secure using Belvoir!......”

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Oct 08,2023
Minithumbup
Rebecca
By: 'Christopher'
Oct 08,2023
0 people found
this helpful
As a tenant I felt very secure using Belvoir! Their communication was personable, punctual and accurate. They helped me find my rental in Liverpool whilst I was still living in London; the property handover at the start and end of my tenancy was seamless. Issues ...
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“Excellent service. They are always there when......”

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Sep 27,2023
Minithumbup
By: 'Didem Gurcay'
Sep 27,2023
0 people found
this helpful
Excellent service. They are always there when I Need them. They protect their customers and they give me the feeling of 100 percent trust. They R Professionals. Thank U Didem...
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“Hugely Recommend...”

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Sep 25,2023
Minithumbup
Rebecca
By: 'Andre Istanbouli'
Sep 25,2023
0 people found
this helpful
Brilliant agent and team. Been with them many years and never any issues and safe to say they are my favourites. Very helpful staff and consistent at delivering for both tenant and landlord. Appreciate all their hard work. Always a pleasure....
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“Recommended for remote landlords. I live ab......”

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Sep 11,2023
Minithumbup
Adam
By: 'Rose T'
Sep 11,2023
0 people found
this helpful
Recommended for remote landlords. I live about 6 hours drive away from my property and needed a trustworthy agency to manage on my behalf. I had previously worked with another letting agency and was really disappointed. I made a switch to Belvoir last year and have ...
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“Thanks, Great Work...”

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Sep 05,2023
Minithumbup
Rebecca
By: 'Kwin H'
Sep 05,2023
0 people found
this helpful
Thanks Adam, Rebecca and Kostas. Greatly improved service in the last 3 years. Well done and keep it up....
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“Recommended. Best services. Very cooperative ......”

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Sep 04,2023
Minithumbup
By: 'Aditi Sharma'
Sep 04,2023
0 people found
this helpful
Recommended. Best services. Very cooperative manager and staff. Assistance is very good....
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“Decent service once we got the ball rolling, ......”

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Sep 04,2023
Minithumbup
Kostas
By: 'Matthew H Williams'
Sep 04,2023
0 people found
this helpful
Decent service once we got the ball rolling, if you want a response don't bother ringing, there was never an answer in the 10x I tried. Head into their offices. Swift emailing once I'd viewed and agreed on the place so can't fault them for ...
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“A very professional service!...”

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Sep 04,2023
Minithumbup
Kostas
By: 'Kate Hughes'
Sep 04,2023
0 people found
this helpful
Adam and his team completed a very professional and stress free Let Only for us this week and we couldnt be more happy! Everything was dealt with professionally and swiftly. I appreciated the electronic document service, especially when time is tight and didnt have to ...
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“Highly recommended, very professional, courte......”

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Aug 28,2023
Minithumbup
Kostas
By: 'GP'
Aug 28,2023
0 people found
this helpful
Highly recommended, very professional, courteous, polite, efficient and hard working. I can hand on heart recommend Belvoir (Liverpool), they have been brilliant and a pleasure to deal with....
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“Great service...”

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Aug 07,2023
Minithumbup
Rebecca
By: 'Katie Bruce'
Aug 07,2023
0 people found
this helpful
Really helpful service and Rebecca was really informative with everything...
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“Very nice team...”

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Aug 02,2023
Minithumbup
Rebecca
By: 'S.N'
Aug 02,2023
0 people found
this helpful
Very nice team. They are so quick and helpful. A special thanks to Rebecca for her great help....
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“Highly recommended...”

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Jul 26,2023
Minithumbup
Kostas
By: 'Muhammad'
Jul 26,2023
0 people found
this helpful
I recently rented an apartment from Belvoir Liverpool Central and I couldn't be happier with my experience. The staff was incredibly helpful and efficient, and they went above and beyond to make sure I found the perfect apartment for my needs. I was also impressed ...
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“very good...”

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Jul 26,2023
Minithumbup
By: 'Alicia'
Jul 26,2023
0 people found
this helpful
Belvoir have been very quick to reply to all our queries and friendly throughout...
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No image available Vaughan

Vendor Fees

N/A

Landlord Fees

13.2% INC VAT

Tenant Fees

N/A
Last updated at 20/10/2022, 10:49 AM by Lucy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:49 AM 20/10/2022 by Lucy

Awards won by Belvoir, Liverpool L1 6BW



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