Nov 02,2011
Nov 02,2011
13 people found
this helpful
Like a previous reviewer said, the good reviews are due to the gift vouchers they offer people who have just moved in to the property. These people have clearly had no experience with the agency and have certainly not moved out yet.

The employees of D&H are unprofessional and in many cases uneducated. Dont expect to get through to them easily on the phone. Whoever you do get through to will tell you someone else deals with your issue and they will no doubt be conveniently "in a meeting".

Big warning on your deposit - dont expect to see it all again. They charge a huge cleaning fee at the end regardless of how clean you leave the flat and a check out fee (they do nothing for this) which you will not be told about before you sign the contact. I would not normally go to the effort to write a review but feel strongly enough to warn people about this agency.
Was this helpful? Yes
By: What goes around WILL come around!!!!
Nov 03, 2011
The only way to speak to wayne or greg is to pretend you have a property to rent when you call. Otherwise it is impossible. The must spend all the day hiding under their desks trembling. I feel sorry for the staff, how could anyone work there. !

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Duck and Hedges

71 South Side Clapham, London
Greater London

020 8682 8777

Opening hours