My wife and I have been letting our property through Purfect Properties for a number of years now. We went down the route of letting as I was posted overseas with work and when we left the market was not working from a seller's perspective. Purfect found us a tenant in a matter of days and achieved the rental amount we wanted without any need for negotiation. All our dealings with Purfect Properties have been very good, with rent always being paid on time and all maintenance issues being resolved swiftly and without great expense. Derek has kept us well informed of anything going on with the property and the tenants, as well as giving us the occasional catch up call to make sure we are well and see if we require any assistance with anything, being located overseas makes it far more difficult than you would imagine.
It was on one of these calls that we first approached the idea of selling our property and purchasing something a little smaller, in order to reduce our mortgage. Derek was very informative and helpful. He made sure that we had talked through all our options before making a decision, including having an informal chat with an Independent Financial Advisor. After a great deal of thought and many more phone calls to Derek, bless his soul for being so patient, we came to the conclusion that selling was our best option.
Our property particulars arrived via email the following day (a Friday) and the property was on the various websites within hours of us signing off on them. On the Saturday we had four viewings booked in and by the end of the day we had received a great offer from a purchaser with no chain. Over the following week, Derek helped us with sorting out a solicitor and even got us a reduction on our solicitors' fees.
Like with most sales, there were a few requests of things to be done at the property before the sale completed. Luckily most of this was quite minor in our case, a lick of paint here and there. There was one slightly more major job, being getting the external wooden framed windows stripped down and repainted, but luckily Derek knew the guy for the job and he was there doing the work within a couple of days. While all this was going on, the lads in the office, Stefan and Harry, were helping us with the paperwork and in our search for a new property.
We're not far off completion now, which I am sure will be as smooth and effortless for us as everything else has been so far. The amount of work and effort put in by the Purfect Properties team far surpasses our expectations and the professionalism and dedication they express towards the work is second to none. A lot of our communications have been as late in the day as 9 or 10 pm due to the time difference and it seems no matter what has been going on or where they happen to be when we call our needs have been met with nothing but genuine care and professionalism.
Thank you Purfect Properties for your patience, caring and over all professional attitude towards what could have been a very stressful time in our lives.